Day of Event Procedures

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Abby Farnham
Abby Farnham
Ninth Anniversary
in Blackbaud Raiser's Edge NXT®: General Discussion
My agency is new to using the events module. At past events (with another software) we were able to check folks in and leave their credit card "on file". Once they bid on items and the auctions closed we could just add those purchases in and close out their purchases and they were then charged. Is this possible with RE? For folks who use RE for events, do you require check-out so cards are swiped at the end of the evening?
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  • Steph Williams
    Steph Williams
    Ancient Membership 100 Comments 25 Likes Name Dropper
    As far as I know, no, this is not possible.


    For our large events, we use a 3rd party vendor (BidPal) to handle that process. At some other events, we do offer a 'check out' for guests to close out their bill at the end of the night. We just run a quick CC swipe for the full amount and deal with it later on the backend.

    The majority of our guests, though, are invoiced after the fact (which was standard procedure until last year when we first added MobilePay to our office.)

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