Operations Associate - Heading Home, Charlestown MA

Emily Smaldon

Heading Home, a local leader in ending homelessness, seeks a full-time development operations associate at our T-accessible main office in Charlestown. Reporting to the development director on a four-person team, the operations associate will plan, develop, and launch efficient and functional operational systems in support of Heading Home’s fundraising programs, and assist with the design and implementation of the organization’s direct mail and email annual giving programs. The operations associate will also ensure positive relationships with donors, vendors, volunteers, and staff. Primary responsibilities: database maintenance, analysis, and reporting; gift processing; mailings and direct response. The ideal candidate will be IT-savvy, collaborative, and detail-oriented. BA/BS required and 4+ years of experience in a data-focused development setting with solid Raiser’s Edge proficiency. Exempt position with full benefits package available. Please see complete job description at www.headinghomeinc.org. To apply, email resume and cover letter to resume@headinghomeinc.org.