After Editing Welcome Email - Restoring Recurring Delivery

RemovedKM

I had to return a welcome letter to draft in order to edit it. By returning it to draft, it canceled all pending deliveries. I went back into the recurring deliveries tab and clicked "restore" under delivery options. Is that all I need to do to make sure that the email deliveries are set up to go out weekly to new opt ins? Katie McCarthy

Adam Lemmon

Hi Katie,

Actually the "Restore" link will only move an "Archived" delivery back into normal status so that you can review that delivery.  In order to reset up the recurring delivery, what you'll need to do is this:  navigate to the deliveries tab and on the left hand side there is a link to "Set up a recurring delivery".  When you click on that link, the system will show you all of the approved messages in that campaign taht are valid to be set up as a recurring delivery (if you haven't approved your message after making the changes, make sure that you do so).  Click to "setup" the recurring delivery next to that message.  Set the schedule and move through the steps to configure the audience (target list and do not mail list).

If you need to review how the old delivery was configured, you can navigate to the deliveries tab in the campaign, and then click on the sub tab for "recurring deliveries" and you can review the expired recurring deliveries to see how they were set up in the past.

Post back here if we can provide more details,

Adam