international donations

Nikki Valentine Odens

Is there something we need enabled for our donation pages to excpet gifts from another country?

This was an email that came in to us from a lady in the UK

"Please can someone give me simple directions for how to donate in British pounds FROM ENGLAND to St. Joseph's? Each time I try to make a donation I am scuppered because your site asks for "state" for example or "zip code" and these are not terms in use in the U.K. Your donation site doesn't give me the option to put my ENGLISH details--it just rejects them because it's waiting for standard U.S addresses. Please send me the link to be able to donate from the U.K!"

This is the form that was in email

http://stjo.org/site/Donation2?df_id=2681&2681.donation=form1

We tested out the donation form and even though we can choose country UK the donation won't go through.

Thank you for any input

Ken Cantu

Hi Nikki,

A donor has to choose the state selection of 'None' for the donation to process without throwing an error that they didn't fill out the state field. Admittedly this isn't an intuative thing for most people to do so what I would recommend is that you create a second form which does a couple things:

- Brand the new form as a UK or International form

- Set the State data element dropdown to default to 'none'

- Set the country default data element to 'United Kingdom'

- Change if the language says 'Zip Code' I'd make sure it says 'Postal Code'

- Put language at the top of the form that reminds all donors that all donations are in Dollars and not Pounds or any other currency.

- Link this form to the normal form and vice versa so constituents can easily switch between the forms as needed.

Unfortunately I think the only way to do UK pounds is to have a completely separate instance of Convio at this point in time.

Hope that helps!

Ken

Brian Mucha

Ken Cantu:

Hi Nikki,

A donor has to choose the state selection of 'None' for the donation to process without throwing an error that they didn't fill out the state field. Admittedly this isn't an intuative thing for most people to do so what I would recommend is that you create a second form which does a couple things:

- Brand the new form as a UK or International form

- Set the State data element dropdown to default to 'none'

- Set the country default data element to 'United Kingdom'

- Change if the language says 'Zip Code' I'd make sure it says 'Postal Code'

- Put language at the top of the form that reminds all donors that all donations are in Dollars and not Pounds or any other currency.

- Link this form to the normal form and vice versa so constituents can easily switch between the forms as needed.

Unfortunately I think the only way to do UK pounds is to have a completely separate instance of Convio at this point in time.

Hope that helps!

Ken

I seem to recall a way back that there was some way to show the pound to dollar conversion right on the donation form. It was something along the lines of the 'calculate' button for sustaining gifts.

Regards, Brian

Ken Cantu

Brian Mucha:

I seem to recall a way back that there was some way to show the pound to dollar conversion right on the donation form. It was something along the lines of the 'calculate' button for sustaining gifts.

Regards, Brian

I know Convio Services Tech Team can bring in that information dynamically from the Fed but I think it will have to be scoped out for cost.

Brian Mucha

Ken Cantu:

I know Convio Services Tech Team can bring in that information dynamically from the Fed but I think it will have to be scoped out for cost.

http://community.customer.convio.com/docs/DOC-2525

I saw it at last year's Summit. Pretty neat, as I recall.

Regards, B

Ken Cantu

Brian Mucha:

http://community.customer.convio.com/docs/DOC-2525

I saw it at last year's Summit. Pretty neat, as I recall.

Regards, B

Yeah, that is what I was thinking of. Didn't know it was posted on Community, neat!

Nikki Valentine Odens

Ken Cantu:

Yeah, that is what I was thinking of. Didn't know it was posted on Community, neat!

The raw file on that ariticle doesn't work, for step 4. We have a lot of donation forms. Do you think there is a way to link to a converter online on donation forms - kind of like a pop up?

Brian Mucha

Nikki Valentine Odens:

The raw file on that ariticle doesn't work, for step 4. We have a lot of donation forms. Do you think there is a way to link to a converter online on donation forms - kind of like a pop up?

Try the Yahoo converter.

http://finance.yahoo.com/currency-converter/#from=USD;to=EUR;amt=200

Just change the amount in the URL parameter.

Here's a way to do a pop-up.

http://www.webdevelopersnotes.com/tutorials/javascript/creating_opening_new_window_pop_ups_javascript.php3

By the way, I am totally using 'Scuppered' as part of my vocabulary from now on.

Regards, B

Nikki Valentine Odens

Brian Mucha:

Try the Yahoo converter.

http://finance.yahoo.com/currency-converter/#from=USD;to=EUR;amt=200

Just change the amount in the URL parameter.

Here's a way to do a pop-up.

http://www.webdevelopersnotes.com/tutorials/javascript/creating_opening_new_window_pop_ups_javascript.php3

By the way, I am totally using 'Scuppered' as part of my vocabulary from now on.

Regards, B

HA scruppered!

What do you think of this route ...

Making one international friendly donation form and somehow (not sure if it is possible) use conditional content in every email that says if the Constituent is from another country the donation link will be that form. Could be a pain, but do you think it would work?

Trying to avoid having to make a seperate email for international consituents.

Ken Cantu

Nikki Valentine Odens:

HA scruppered!

What do you think of this route ...

Making one international friendly donation form and somehow (not sure if it is possible) use conditional content in every email that says if the Constituent is from another country the donation link will be that form. Could be a pain, but do you think it would work?

Trying to avoid having to make a seperate email for international consituents.

I would take a look at how many international constituents you have in your database. Run a query that says something like Country is not United States just to get an idea of how many constituents that number is and maybe how active they are. If it is substantial then it might be a good idea to give them a different form with different international messaging, if it is smaller I think you can get away with a clear international link (button preferably) to the other form so it saves you production time.

Brian Mucha

Nikki Valentine Odens:

HA scruppered!

What do you think of this route ...

Making one international friendly donation form and somehow (not sure if it is possible) use conditional content in every email that says if the Constituent is from another country the donation link will be that form. Could be a pain, but do you think it would work?

Trying to avoid having to make a seperate email for international consituents.

I think something like this would work...

]xx::xxUnited Statesxx::LINK FOR US READERS::LINK FOR NON-US READERS]]

Regards, B