Hyperlinks in Storybuilder help

Aaron Kutcher

I'm having an issue in storybuilder. Whenever a create a hyperlink in an article in storybuilder the hyperlink does not show up on the actual live site. There is a just a blank space. The hyperlink shows up in the wysiwyg and plain text editor but if you view the actual live site there is nothing. Any ideas?

Taylor Shanklin

Hi Aaron,

This behavior is not expected. I logged into your site to digg around this a bit and am not sure why this is occurring.  Can you please open up a Support ticket so our tech support team can take a look?  Once you have that ticket opened, send an email to Adam, Danielle and myself with the ticket number so we can keep an eye on it, too.

Also, be sure to post questions in the Go! Program section of Community.  We happened to stumble upon this question, but if you post questions in the Go! Program section, we'll always be sure to be notified when you post a question so we can get the fastest response to you.

Thanks!

Taylor