Message Type

Kelly Gould

I've always wondered what the use of "Message Type" is when creating a new email message. It appears in the first step of the set-up of an email message under #3: Select a type for this message. Here you can select from a dropdown or create a new "type."

We have a bunch of random types entered in this dropdown and would love to know what other folks use it for. Is it mainly for reporting and grouping types of messages together?

thanks, Kelly