How to Change Pledge/Registration Amount

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Melanie Freimuth
Melanie Freimuth ✭
Tenth Anniversary Photogenic First Reply
in Blackbaud Raiser's Edge NXT®: General Discussion
A fundraising dinner registrant was given a discounted amount AFTER they registered online for the full amount.  How can I show the discount?  I went to the Events tab and changed the amount by giving the person a discount but the pledge still shows the original amount.

​Thanks

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  • Jen Claudy
    Jen Claudy ✭
    Tenth Anniversary Facilitator 4 Name Dropper Photogenic
    I think you will need to go and adjust the Gift Record as well.  I would probably either do a Gift Adjustment, so you can show that there was a discount added after the fact, or put in a Gift Note to explain the situation.  (One of my RE mottos is to "document the heck out of it.")

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