CRM Analyst - Clinton Foundation

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Jessica Mavaro
Jessica Mavaro
Ancient Membership Photogenic First Comment Participant
in Jobs Board
About the Clinton Foundation:




Because of our work, more than 28,000 American schools are providing kids with healthy food choices in an effort to eradicate childhood obesity; more than 85,000 farmers in Malawi, Rwanda, and Tanzania are benefiting from climate-smart agronomic training, higher yields, and increased market access; more than 33,500 tons of greenhouse gas emissions are being reduced annually across the United States; over 350,000 people have been impacted through market opportunities created by social enterprises in Latin America, the Caribbean, and South Asia; through the independent Clinton Health Access Initiative, 9.9 million people in more than 70 countries have access to CHAI-negotiated prices for HIV/AIDS medications; 75 million people are benefiting from disease prevention efforts and investments in the U.S.; and members of the Clinton Global Initiative community have made more than 3,200 Commitments to Action, which have improved the lives of over 430 million people in more than 180 countries.



Overview:









The IT Department is responsible for providing the technical infrastructure that allows the Foundation to pursue its mission, with the ongoing objective of increasing the overall efficiency of the organization. The department is responsible for all internal-facing technology systems and services, supporting a global constituency, and ensuring overall data security and integrity. Finally, the department acts as a partner and technical advisor to the various programs and Initiatives of the Foundation.

 

The Clinton Foundation has recently launched Blackbaud CRM and is looking for a Data Coordinator to provide support to the CRM team and coordinate enterprise data. S/he will maximize the effectiveness of the database by proactively ensuring data integrity. The Data Coordinator reports to the CRM Manager and will work closely with the CRM Associate to ensure the quality of system data. The individual must have data management experience, preferably within CRM systems such as Blackbaud CRM or Raiser’s Edge. 

 





Responsibilities:




  • Assist with day-to-day operation of Blackbaud CRM across the organization.
  • Import, export, and manually update data on an ongoing basis.
  • Manipulate data using MS Excel formulas and functions
  • Update documentation stored in the CRM help desk; including user guides, the data dictionary, and global policies and procedures.
  • Ensure data accuracy and integrity; monitor data input and consistently cleanse data.
  • Support Foundation departments’ and Initiatives’ business processes, working directly with individuals outside of the IT department and continually working towards greater efficiency.
  • Work closely with CRM Manager and CRM Associate to develop strategies for maximizing the capabilities of the application.
  • Ensure consistent data in source documents, coordinating with various teams and constituencies throughout the organization.
  • Assist with special projects as needed.
Qualifications:








  • Highly organized with exceptional attention to detail.

  • Experience managing large data sets in MS Excel.
  • Ability to learn quickly and manage time effectively and efficiently.
  • Knowledge of CRM systems or other database software.
  • Analytic, data-driven approach to decision-making.
  • Strong critical thinking, problem solving and data analysis skills.
  • Excellent written and verbal communication skills.
  • Self-starter; ability to work independently and as part of a team.
  • Flexible and adaptive work style.
  • Associate’s degree required. Coursework or degree in computer science, mathematics, statistics, or related subjects preferred.
  • 1-2 years professional experience in a related position.
  • Understanding of Raiser’s Edge, Blackbaud CRM, or other relational databases; proficiency with MS Excel.
  • Exceptional verbal and written communication skills required;
  • Ability to multi-task, meet tight deadlines, and remain calm and positive in a high-intensity, deadline-driven environment.
  • Experience with managing relationships with numerous stakeholders at different levels within a large organization; high levels of judgment and discretion.
  • Demonstrated ability to work independently and collaborate effectively.
Physical and Other Requirements:







  • Occasional or frequent computer work which may require repetitive motion, prolonged periods of sitting and sustained visual and mental applications and demands.
  • Occasional lifting, bending, pulling, collating, and filing, some of which could be heavy (>15 lbs) or require the use of carts.
To Apply:



Please visit https://careers-clintonfoundation.icims.com/jobs/2178/data-coordinator/job to send us your cover letter and resume.



Equal Employment Opportunity Statement:




The Clinton Foundation maintains a strong policy of equal opportunity in employment.  It is our objective to recruit, hire, and retain the most qualified individuals without regard to race, color, religion, sex, sexual orientation or identity, national origin, age, disability, veteran status, or any other characteristic or status protected by applicable federal, state, or local law.  Our equal employment philosophy applies to all aspects of employment, including recruitment, compensation, benefits, training, promotions, transfers, job benefits, and terminations.

 

This job description is intended to convey information essential to understand the scope of the position.  It is not intended to be an exhaustive list of skills, efforts, duties, or responsibilities associated with the positions.







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