Job posting - Part-time Donation Processing Gift Entry Assistant - Location, Toronto Canada

Brinda Goswami · November 2015

Toronto Public Library Foundation

Responsibilities:

Primarily work with annual giving donors (gifts up to $1,000) newly acquired through a telefundraising campaign and with direct mail donors, including online donors
Process gift donations, including accurately creating new donor records, gift, pledge and payment records as needed and according to procedures
Update constituent data for all individuals and organizations, including address updates, constituent demographics, and relationship links.
Run daily reconciliation for gift batches
Update donor constituent records as required to maintain the integrity of database

Ensure proper documentation is in place to comply with the annual Audit.
Field and respond to donor phone calls and inquiries, as required
Assist with completion of various administrative tasks, as needed
Work closely with Donor Relations & Database Assistant to ensure donor-centred cultivation including the processing of tribute cards and sending of welcome packages to new donors
Work collaboratively with staff team to facilitate fundraising, communications, data capture and reporting
Keep current with all Canada Revenue Agency (CRA) regulations and requirements
Other duties as required.

Position Requirements:

Current and minimum of 2 years The Raiser’s Edge database experience, a must
Education or experience working in a fundraising environment
Donation processing experience
Excellent keyboarding and word processing skills, inclusive of accuracy and speed
Ability to learn and adapt to new technology
Advanced knowledge of Microsoft Office suite, including mail merge function
Highly detail oriented with a critical degree of accuracy regarding data entry
Ability to prioritize work and to perform multiple tasks simultaneously while adhering to strict deadlines in a busy and fluid work environment
Excellent interpersonal, organizational and customer service skills with the ability to work courteously and tactfully with colleagues and the public
Able to use discretion in dealing with confidential data
Excellent communication skills, both oral and written
Possess strong problem-solving and analytical skills
Ability to take initiative; work well as a team member and independently