Business Systems Coordinator

Allan Hernandez

Job Summary:

The Business Systems Coordinator reports to the Director, Philanthropic Business Systems and helps to support the Office of Philanthropy and Alumni Relations’ (OPAR) comprehensive fundraising and alumni programs by identifying, interpreting and developing information solutions within The Raiser's Edge database system and other business intelligence software.

Essential Responsibilities:

·         Help oversee the carefully coordinated planning and reporting activities of Information Management with all of its constituents.

·         This includes running and distributing a variety of daily, weekly, monthly reports, and status updates.

·         Assist Director in preparing a suite of reports and queries to provide timely and accurate data to support the donor identification and solicitation goals of OPAR.

·         Assist Director in preparing a comprehensive set of management reports that will meet internal and external reporting requirements (i.e., board reports, comparative data sets, departmental performance, and campaign preparedness, etc.).

·         Manage and execute data requests through creating queries and exports in Raiser's Edge, Access, and/or Crystal Reports.

·         Update new address, employment, membership, and demographic information in Raiser’s Edge, the OPAR’s fundraising database.

·         Insure data integrity and accuracy through regularly scheduled audits and clean-up.

·         Train end users on basic software skills and self-service reporting.

·         Run monthly pledge reminders/invoices for payment.

·         Maintain the Information Management intake system.

·         In consultation with the Director, create event registration and donation web pages.

·         Assist in the collection, maintenance, and distribution of gift information.

Job Requirements:

·         Minimum Level of Education Preferred : Associates Degree

·         One to two years’ experience in report writing, database maintenance, database security, and database design, preferably in Raiser’s Edge, or on a similar fundraising database system.

·         Programming and report writing experience.

·         Minimum Level of Experience Preferred: 2+ years of experience in systems and/or development operations.

Additional Required Skills and Abilities:

·         Demonstrated knowledge and experience in the use of automated business and systems tools needed to support the efficient management of development operations.

·         Excellent customer service orientation.

·         Excellent organizational skills, including the ability to prioritize and manage multiple tasks, meet deadlines, and use logic and analysis to troubleshoot software problems.

·         Ability to exercise decisiveness and good judgment in situations requiring the evaluation of information to reach creative solutions.

·         Ability to use discretion, exercise good judgment, tact, diplomacy and maintain strict confidentiality.

·         Must have ability to verify data input and correct errors, as well as ability to prioritize, follow through, and meet deadlines in a fast-paced environment while providing excellent customer service.

·         A general understanding of the overall responsibilities of development operations. This includes gift processing and acknowledgments, prospect management, biographical, membership, and other data maintenance activities.

·         Requires a comprehensive understanding of database security and will help determine who requires access to the various screens and tables.

·         Advanced computer skills, including the use of software to create documents, spreadsheets, timelines, and reports will be extremely important and will frequently need to be upgraded.

·         Computer literacy is highly important. Knowledge of a wide variety of software is of significant importance, with the ability to train users in the most effective use of this software.

 

To apply for this opportunity please visit

https://chk.tbe.taleo.net/chk03/ats/careers/requisition.jsp?org=BCM&cws=1&rid=7952

Baylor College of Medicine is an Equal Opportunity, Affirmative Action, and Equal Access Employer

1 Baylor Plaza, Houston, TX 77030