Database Information Coordinator

Natalie Kim

LDF is the nation’s first and foremost civil and human rights law organization.   Since its founding under the leadership of Thurgood Marshall in 1940, LDF has been committed to transforming this nation’s promise of racial equity and justice into reality for all Americans.

LDF uses litigation, public-policy advocacy, organizing and public-education programs to ensure the fundamental and basic human rights of all people to quality education, economic opportunity, the right to vote and fully participate in democracy, and the right to a fair criminal justice system. 

In 2015, LDF celebrates its 75th anniversary with the launch of the Thurgood Marshall Institute.  The Thurgood Marshall Institute at LDF is a collaborative hub within LDF that combines a multidisciplinary approach to advocacy with LDF’s traditional litigation strengths to advance a modern vision of racial justice.  The Institute’s goal is to advance racial equity, justice and a more inclusive democracy through research and public education, targeted policy reform, advocacy and communication campaigns.

Responsibilities

Monitoring and maintaining the accuracy, integrity and security of the data in the Raiser’s Edge database

• Establish the data required for a complete individual, organization, or gift record with the end users of the data;
• Audit newly added records for accuracy and completeness;
• Ensure the currency of the data through discussions with the development officers and Finance regarding any additions or changes in Campaigns, Funds and Appeals or in reference to groups such as the Board and establish a dependable flow of information in regard to such changes;
• Provide any new coding required for the efficient operation of the database;
• Develop new processes as the role of Raiser’s Edge is expanded to provide additional information about donors and to serve the needs of additional users with specific data requirements;
• Load updates for addresses and phone numbers;
• Load appeals information from outside vendors;
• Load gifts which have been made via credit card or on line;
• Stay apprised of upgrades or new products offered by Black baud which would enhance the value of Raiser’s Edge to LDF;
• Administer and manage authorize.net monthly accounts;
• Create and update documentation of all standard procedures to ensure the uniformity and integrity of the data.

List Management

• Maintain and administer LDF’s donor, prospect and other LDF data asset management databases;
• Maintain system to access all identified LDF data assets to provide lists for dissemination of LDF work product such as newsletters, annual reports, emails, and e-appeals.

Maintain Donor and Vendor relationships through appropriate communication

• Process and mail acknowledgement letters;
• Communicate with credit card donors when any problems occur (payment declined, expiration date imminent, etc.);
• Create data files for direct mail and telemarketing vendors;
• Report to vendors on direct mail and telemarketing results.

Support the Development staff with accurate and timely reports and information

• Establish reporting needs through discussions with the various members of the development department;
• Create a library of reports that can be run by the Development officer or provide to him/her;
• Respond to specific requests for information in the most appropriate format;
• Provide any instruction needed to allow the Development staff to make the most efficient use of Raiser’s Edge.

Communicate with Finance to facilitate accurate and parallel allocation of funds

• In conjunction with Finance, set up a mutually agreed upon method of allocating gifts to various funds and campaigns;
• Establish a procedure by which gifts which have gone directly to Finance will be reported to the gift entry person with full details and in a timely manner;
• Provide Finance with reports detailing how the gifts have been allocated in Raiser’s Edge;
• Reconcile any disparities between Finance and Development on a regular basis.

Qualifications

The ideal candidate with possess the following:

• Demonstrated experience using fundraising databases and general search engines, including Raisers Edge, The Foundation Center, Lexis, Google and other online databases;
• Ability to work individually or with a team;
• Ability to multi-task;
• Ability to work in a high pressure environment;
• Proficiency with computers, and Windows-based software applications including, Microsoft Office, Word and Excel spreadsheet creation;
• Accuracy and attention to detail in data entry, written work and oral communications; and
• Demonstrated interest in racial justice issues.

 

Education/Training

• Bachelors degree or relevant experience in a development office.

 

To Apply:  Please submit your resume and cover letter:

Email to: jobs@naacpldf.org

Or

Monica Garcia, Director of Human Resources/Administration

NAACP Legal Defense and Educational Fund

40 Rector Street, 5th floor

New York, New York 10006

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The NAACP Legal Defense Fund is proud to be an Equal Opportunity Employer.  We are committed to providing equal employment opportunities to you without regard to race, creed, color, religion, national origin, sex, sexual orientation, pregnancy, marital status, age, veteran status, disability or genetic information.