e-receipts with benefits

Options
Kristin Hampton
Kristin Hampton ✭
Ninth Anniversary Photogenic First Reply
in Blackbaud Raiser's Edge NXT®: General Discussion
For gifts that come in through Online Express, how can we indicate how much in goods and services is provided in exchange for the gift in the e-receipt or auto-response? How does it work for mulitple gift levels?

Thank you.
Tagged:

Comments

  • Angie Stumpo
    Angie Stumpo ✭
    Ancient Membership Facilitator 2 Photogenic
    We always add a sentence at the bottom stating "the value received per ticket is $xxx". It's not perfect, but at least the information is on there.
  • Carrie Sauer
    Carrie Sauer ✭
    Ninth Anniversary Facilitator 1 Photogenic
    What if you have multiple sponsorship levels with different benefit amounts? I have them all entered in Tables and the Event, so how do I get them included in the e-receipt?
  • Carrie Sauer
    Carrie Sauer ✭
    Ninth Anniversary Facilitator 1 Photogenic
    Kristin, I have submitted an "Idea" to fix this issue. Please "like" it here and maybe we can get this fixed! https://community.blackbaud.com/forums/viewtopic/356/26522


    The e-receipt can reflect the benefits for multiple gift levels, but there's a sentace in the e-receipt that can't currently be edited that causes these receipts to be contradictory.

Categories