Address Duplication

Joanne Felci 2

Hi there!



We have a lot of sustaining gifts via Luminate Online and I've noticed that when we do the import/export function it duplicates the mailing address for these donors.



Has anyone seen this happen?



How do you fix it/stop it from happening?



We have donors with 10 or more of the same mailing address on the Address tab of their record



Any help appreciated...



Thanks!



Joanne

Joanne Felci 2

to clarify - this is import/export into Raiser's Edge 7.92

Luis Gomez

Hi Joanne! I believe Support was able to assist you with this, but I couldn't see the exact answer in the case. Was your question regarding address duplicates addressed?