Program Officer, Market Communications
Founded in 2002, by President William J. Clinton, the Clinton Health Access Initiative (CHAI) is a global health organization committed to strengthening integrated health systems around the world and expanding access to care and treatment for HIV/AIDS, Malaria and other illnesses. Based on the premise that business oriented strategy can facilitate solutions to global health challenges, CHAI acts as a catalyst to mobilize new resources and optimize the impact of these resources to save lives, via improved organization of commodity markets and more effective local management. By working in association with governments and other NGO partners, CHAI is focused on large-scale impact and, to date, CHAI has secured lower pricing agreements for treatment options in more than 70 countries. In addition, CHAI’s teams are working side-by-side with over 30 governments to tackle many of the largest barriers to effective treatment and care.
The Program Officer, Market Communications, will be responsible for developing and editing a variety of materials that effectively articulate CHAI’s access-to-medicines approaches and accomplishments for both internal (CHAI country and global teams) and external audiences (donors, partner organizations, governments, suppliers). He/she will work closely with CHAI staff and other resources to develop written communications that support the advancement of access-to-medicines goals (e.g., drug quality and pricing, procurement, forecasting, new product introduction and product tradeoffs) and enhance knowledge of best practices. In doing so, the Program Officer will develop strong relationships with various teams within CHAI, as well as senior management. Writing assignments will include compelling case studies, newsletters, memos, presentations, grant reports, press releases, publications and other external communication materials. In addition, the Program Officer will play a supporting role during the development of grant proposals and reports. This will include coordinating timelines and writing assignments for lead writer and editing documents.
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- Lead development and project management for case studies that communicate CHAI’s access-to-medicines approaches to solving complex marketplace issues, lessons learned, and results (30%)
- Prepare, design, and edit presentations, analyses, and reports as needed to support engagements with suppliers, donors, partner organizations, and governments and assess the impact of CHAI’s work (25%)
- Contribute to the development and editing of proposals and reporting, including responding to donor requests (25%)
- Work closely with CHAI’s global teams and country teams to story mine for specific successes and best practices and develop related materials such as the quarterly Access-to-Medicines Community Newsletter to increase information-sharing (10%)
- Routinely develop materials and documents to increase awareness around market dynamics issues and support CHAI’s advocacy efforts on specific access-to-medicines core focal areas, including new forms of external communications (10%)
- Develop content for trainings for CHAI staff as well as external audiences
- Regularly update internal knowledge sharing tools with internal and external communications materials
Minimum Qualifications
- Bachelor’s degree and a minimum of two years of relevant work experience (editorial, publishing, communication, public health, or other relevant fields)
- Experience writing on complex topics in different styles and for various audiences strongly preferred
- Demonstrated ability to absorb and synthesize a broad range of new information rapidly
- Excellent written communication skills, including the ability to design visually-appealing documents, develop key messages, and prepare compelling presentations
- Proactive and self-driven, with a positive outlook and flexibility to work with individuals with different work styles and priorities
- Entrepreneurial mindset, including the ability to work independently and propose and implement new forms of communications
- Ability to handle multiple tasks simultaneously, set priorities, and organize and manage details
- High level of proficiency in Microsoft Office, particularly Excel, PowerPoint, Word, and Publisher
Preferred Qualifications
- Familiarity with global health issues
- Pharmaceutical/healthcare industry or management consulting experience
- Experience in publication process management and coordination
- Experience in proposal development/writing
- Empathic communicator, ability to see things from the other person’s point of view
- Experience with Adobe Creative Suite, particularly Adobe Illustrator
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