Mystery of the disappearing text wrap

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Taprina tmp
Taprina tmp
Ninth Anniversary Photogenic Participant
in Blackbaud Raiser's Edge NXT®: General Discussion
When I'm creating an template for a message, the text wrap function works and when I preview my document it looks as if it's working. When I send the message in a test email, the text wrap function disappears.
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  • Greg Milton
    Greg Milton Blackbaud Employee
    Ancient Membership 10 Comments Photogenic Name Dropper
    Outlook does not respect some inline CSS.



    It may be necessary to add align="left" or align="right" to the img tag so texts also wraps correctly in Outlook.



    See the following Knowledgebase solution for more information:



    BB720576 - Text not wrapping around image in emails
  • Rebecca L.
    Rebecca L.
    Ninth Anniversary 10 Comments Photogenic Participant
    Taprina,


    Make sure you add the align="left" or "right" designation as the VERY last thing you do. Any change to the image that you are applying the wrap to will undo the align designation. Also, you MUST add that designation before the image source or it will likely be stripped out by BBNC.



    Hope you've been able to make it through template creation successfully!

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