BBNC Merge field missing

Tim Jenner

The Merge Field tab on the BBNC easy editor is not available (i.e. isn't visible) on our newly designed email templates. However, it is available on other templates. Has anyone else experienced this problem or know of a solution?



Thanks



Tim

Karen Badham

Hey Albert,



That means the data source on your template is set to none. It needs to be set to constituent for constituent lists, or the exact name of the imported list for imported lists. Here's the steps on how to change it without losing your work. http://www.blackbaud.com/kb/index?pag...



Thanks!


Karen

Tim Jenner

Hello Karen



That worked a treat.



Thank you



Tim