Is anyone else's HTML viewer/editor blank after upgrade??

Options
Elizabeth Martinez
Elizabeth Martinez ✭
Ninth Anniversary Photogenic First Reply
in Blackbaud Raiser's Edge NXT®: General Discussion
Tagged:

Comments

  • Karen Badham
    Karen Badham ✭
    Ninth Anniversary Facilitator 3 Photogenic
    Hey Elizabeth,



    Clearing your browser cashe is probably the fix for this.



    Thanks!


    Karen
  • Joseph O'Driscoll
    Joseph O'Driscoll ✭
    Ninth Anniversary Facilitator 1 Photogenic
    Also, keep in mind that the server needs to parse the information and load it into the HTML viewer. Be sure your window is still not loading the information before you attempt to open the HTML viewer.

Categories