Need to be able to search document folders when linking to a document

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Kathleen Morton
Kathleen Morton ✭
Ninth Anniversary Facilitator 1 Photogenic
in Blackbaud Raiser's Edge NXT®: General Discussion
I really really appreciate Blackbaud creating a files library for documents and organizing them in folders. Thank you! I just can't search all my folders when I link to a document. I have to know what folder my document is in or go to the files library and search from there. Can we fix this?



Thanks!
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Comments

  • Karen Badham
    Karen Badham ✭
    Ninth Anniversary Facilitator 3 Photogenic
    Hey Kathleen,



    I think we'd want to look more into this. Please create a case with support so we can investigate.



    Thanks!


    Karen
  • Kathleen Morton
    Kathleen Morton ✭
    Ninth Anniversary Facilitator 1 Photogenic
    Okay I created Case #11700630. I'll keep people updated below of the process!
  • Kathleen Morton
    Kathleen Morton ✭
    Ninth Anniversary Facilitator 1 Photogenic
    The BB team says they are reviewing it and they are looking at releasing a patch to fix this issue ... no timeframe available.
  • Kim Ethridge
    Kim Ethridge ✭
    Ancient Membership Facilitator 1 Name Dropper Photogenic
    Great point! I get frustrated having to scroll down a couple of dozen folders because I can't search "all".

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