Can't schedule email campaigns!

Leslie Weber

What happened to the scheduling tool in email campaigns/appeals? Suddenly an email that's part of a campaign has to be sent in real time rather than being able to schedule for optimum delivery. This is really frustrating!

Karen Badham

Hello Leslie,



Here's a screen shot of the send date field on the Send Test part of a campaign.






This is the only one that has existed for campaigns. The guide on campaigns confirms this as well.



Send date is mentioned here: https://www.blackbaud.com/files/suppo...


But not here: https://www.blackbaud.com/files/suppo...



Please note campaigns are useful for A/B testing with large lists. If this is not what you're doing, you'll want to use messages instead. Using messages will save you several clicks and therefore some time, so we only recommend using campaigns for the A/B testing.



Thank you!


Karen