"Add images" button not working

Richelle Morgan

Cannot upload images - in image uploader my "add images" button does not do anything. Pop-up blocker is off. Java is updated. Using IE 9.0.8112.16421. Tried in eCard but also in Image Library

Karen Badham

Hey Rachel,



My next step after those would be to clear your browser cashe. Make sure we clear the cookies out too. If you've done this and it still doesn't work, please try outside of your network, at home or something like that. if it works outside of your network then clearing the browser cashe should have fixed this and you'll want to contact your IT to find out why it didn't clear.



Thanks!


Karen

Richelle Morgan

That worked. Thank you.