Where on the constituent record do the special instructions/messages for a gift membership show up? We are unable to locate them.

Charlotte Henning

We had someone purchase a gift membership online. They selected on the spark form that they wanted it to say Happy Holidays. Where can we see that?

Karen Badham

Hey Charlotte,



What field on the membership form did they put that in?



Thanks!


Karen

Charlotte Henning

I believe in the comments section on the initial membership page and then on the page where they enter the gift membership info where it says "special message".

Charlotte Henning

Just wondering if you have been able to make any headway on this issue? Thanks!

Karen Badham

Hey Charlotte,



I apologize. I don't have enough information to make any guesses on this. I think it would be best to create a case on case central so a support analyst can work with you directly on this question. https://www.blackbaud.com/casecentral...



Thanks!


Karen