How can I reset my Blackbaud Services password?

Michael McGlynn 2

I have 4 services failing in BBIS



Blackbaud AppFx Service


BBPS WS


Advocacy WS


BBNC Service



All point to an error with the credentials, like:



Invalid user-name or password provided - access is denied to BBNCService:



How to I reset this password?

Daniel Scott

Hi Michael,



You will need to open a support case to obtain the credentials for Blackbaud Services. We will also be able to assist further with the other failures on the testconfig page through a support case.



https://www.blackbaud.com/support/cas...