Deceaced is added as acknowledgee

Patty Neumeier

When a memorial donation (tribute) is processed through batch, the deceased is added as an acknowledgee, as if the "Self-acknowledgee Honor/Memorial" box was checked, which it was not.

Karen Badham

Hey Patty,



To answer this we'd need to watch you process the donation to see how you're doing the linking. This may be functioning correctly, but I'm not sure based off of the information here. I recommend creating a case with support so we can review it with you.



Thanks!


Karen