Has anyone had problems with installing the NetCommunity plugin on RE when the computer is using Windows 8?

Kristin Jackson

We have a user that just upgraded to Windows 8. When I went to install the plug-in it says everything was successful but the plug-in is not appearing in Raiser's Edge.

Karen Badham

Hey Kristin,

Let's try these steps.

1. Log into The Raiser's Edge
2. Open Administration > Security
3. Open the appropriate security group
4. Highlight NetCommunity in the Group Privileges window
5. Click Options
6. Select the NetCommunity Interface (plug-in) or the NetCommunity tab

Kristin Jackson

She has the correct security settings already.