Email Marketing in Online Express

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For unusable emails with a hard bounce, is there a way to edit the complete list in one mass action or do they have to be edited one at the time?
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  • Matthew Garbarino
    Matthew Garbarino Blackbaud Employee
    Tenth Anniversary Facilitator 3 Photogenic
    Hi Kyle. Any email address that hard bounces will no longer be sent to and ends up in the unusable email section. You can edit the email address on a constituent record to fix any obvious problems or typos.



    There are no bulk actions here since each edit will probably be unique, mostly fixing typos. What type of bulk editing were you hoping to find?
  • Matt Garbarino:

    Hi Kyle. Any email address that hard bounces will no longer be sent to and ends up in the unusable email section. You can edit the email address on a constituent record to fix any obvious problems or typos.


    There are no bulk actions here since each edit will probably be unique, mostly fixing typos. What type of bulk editing were you hoping to find?


    Is there a way to do a global change to mark inactive for bounced emails.  It is a tedious task to manually mark each inactive.


    Thx

    TRS

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