Make-A-Wish Illinois seeks a Donor Services Coordinator - Gift Processing Focus

Josh Mann

Make-A-Wish Illinois is currently searching for a Donor Services Coordinator whose primary role is gift processing.



Job Summary: Codes, enters, and tracks monetary gifts in the Foundation’s database. Processes donor acknowledgments.  Maintains accuracy and consistency of Foundation’s gift and constituent data. 

 

Major Responsibilities:

• Processes monetary contributions, including pledges and payments from Make-A-Wish America, and constituent and gift record entry into database including matching gift, soft credits, and tribute gift data.
• Maintains integrity of information in database through cross-referencing and data checking
• Processes Kintera, Events.org, and Snap transactions for bi-monthly reconciliation
• Reallocates on-line donations as per instructed by Development team.
• Generates weekly acknowledgment letters & postcard labels though Raiser’s Edge
• Runs monthly acknowledgment letters for in-kind donors
• Responds to donor inquiries and contact donors as needed
• Produces annual donor statements and major gift donor invoices
• Works with Accounting and Development staff to ensure completeness and accuracy of gift data
• Provides support and instructs staff on the use of the database
• Processes all returned mail to the Foundation
• Maintains and updates Donor Services Manual
• Performs other duties as required or assigned

 

Preferred Skills & Abilities:

• Proficiency with database programs -- knowledge of Blackbaud’s Raiser’s Edge required
• Highly skilled with all components of Microsoft Office Suite
• Well organized and detail-oriented
• Solid written and verbal communication skills
• Strong initiative and customer service-oriented

 

Preferred Education & Experience:

• 1-3 years related experience
• Bachelors degree

Interested applicants should send cover letter and resume to:



hr@illinois.wish.org