Donor Database & Prospect Research Coordinator position available at LeMay-America's Car Museum in Tacoma, WA

Laurie Humphrey

DONOR DATABASE & PROSPECT RESEARCH COORDINATOR

GENERAL SUMMARY:



The Donor Database & Prospect Research Coordinator oversees the maintenance and administration of ACM’s customer relationship management (CRM) database system, including coordination of updates, data input, data maintenance, and training for end-users across all departments within America’s Car Museum (ACM) and the Hagerty Education Program (HEP). This position also oversees the database fulfillment portion of the membership enrollment process, sends acknowledgments for all gifts and donations received, ensures that timely gift and membership data is communicated to the Institutional Advancement team, and prepares prospect research profiles to identify prospective donors. The Donor Database & Prospect Research Coordinator is part of the Institutional Advancement (IA) Team and is supervised by the Annual Giving & Membership Manager. Responsibilities include, but are not limited to: Serving as the liaison between Blackbaud, the Museum, and HEP; Providing oversight of data management, quality control, and data structure within the CRM database system; Training and coordinating training for end-users; Overseeing data enrichment and the cleansing of data moving in and out of the CRM system; Troubleshooting and resolving database problems, issues, and concerns; Creating queries and running high quality reports for data consumers throughout ACM and HEP; Interfacing with administration to ensure successful delivery of information in a supportive role; Processing membership card; Sending gift acknowledgements, pledge reminders, and tax receipts; Conducting donor prospect research; Creating prospect research profiles; and, Assisting the IA department with various administrative tasks. This position description has been designed to indicate the general nature and level of work performed by jobholders within this role. It is not designed to contain, or to be interpreted as, a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to the job. To perform the job successfully, an employee must perform each essential responsibility satisfactorily. These requirements are representative, but not allinclusive, of the knowledge, skills, and abilities required for this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.



For more information or to apply for this position please visit:

https://www.americascarmuseum.org/wp-content/uploads/150619-Donor-Dbase-Prospect-Research-Coord-Website2.pdf