Digital Services Consultant - Full Time, Work From Home / Remote USA

Paul St Onge

We are seeking a Digital Services Consultant with experience project managing digital projects. Experience in Luminate Online is an asset.



This is a work from home / remote position.



hjc is a unique consulting partnership providing leadership and vision in fundraising and campaign strategy to the global non-profit and progressive sectors for over 20 years. Headquartered in Toronto, Canada, hjc is rapidly growing their US division. This is an opportunity to get on the ground floor of a fast growing agency. Our US division currently has staff based in Los Angeles, St. Louis, Salt Lake City and Austin. We work with non-profits, charities and political organizations to deliver innovative, effective practices in advocacy, constituent engagement and fundraising / advancement. hjc is committed to our staff and we encourage a progressive, caring and highly dynamic work environment. 



The position of Digital Services Consultant is a multi-dimensional role working on hjc’s Digital Services Team. As a full service agency specializing in online for non-profits, hjc’s Digital Services team is responsible for the strategy and tactical implementations of digital projects including but not limited to: Luminate Online and TeamRaiser, Email Marketing Systems, Customer Relationship Management software, website development, Fundraising Campaigns, and other online tools.

The Digital Service Consultant acts as the bridge between the client and the hjc creative team. This role is responsible for both client relationships and project management. Details of the position are below.



We are looking for:

• An individual with robust knowledge of online fundraising platforms - Luminate Online preferred
• An individual with strong project management skills
• Fundraising knowledge is an asset

Responsibilities:

This position entails, but is not limited to:

• Project managing the implementation and/or ongoing use of Blackbaud (Convio) Luminate Online and TeamRaiser
• Project managing the creation of website, webpages, donation forms and other web properties
• Lead the project planning and timelines on digital projects, with particular focus on Luminate Online
• Ensuring that all project are executed flawlessly through management of internal team, company resources and processes, assuming responsible for management client project from vetting of client requests/briefs and development of creative briefs, to delivery of projects, including relevant information is shared across all disciplines
• Manipulates digital platforms for day-to-day program management of client accounts (however this role does not involve web development)
• Reporting and data analysis
• Client Training (virtual)
• Ensuring all work is executed to the highest level of quality – on time and on budget.
• Developing and maintaining strong client confidence, rapport and relationships
• Monitoring campaign performance, developing campaign tracking, analysis, reporting and measurement
• Liaise with internal stakeholders to consult on online tool best practices as needed

 

Qualifications:

Skill Requirements

• Strong project and account management skills
• Digital marketing and fundraising knowledge is an asset
• Comfort level with web content creation and familiarity with basic web development concepts
• Excellent verbal and written communication skills
• Superb team building skills and creative problem solving abilities
• Project and team leadership skills (from concept to post-campaign analysis)
• High organizational capacity and ability to manage client expectations

 

Preferred Industry + Technical Knowledge

• Understanding of digital marketing practices and principles
• Understanding of fundraising methodology and principles is an asset

Experience and Education

• Post-secondary degree
• 1-5 years’ work experience in fundraising or online marketing in an agency or in house role.

 

Work Environment

• hjc is a flexible, progressive work place
• Willingness to work flexible hours
• Occasional travel may be required
• Work from home position

If you are interested in this position please submit your cover letter, portfolio (if applicable) and resume to paul.stonge@hjcnewmedia.com AND cc: careers@hjcnewmedia.com.