Advancement Services Manager
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Job Title: Advancement Services Manager
Reports To: Associate Director of Advancement
Department: Advancement
Location: The Shady Hill School-Cambridge, MA
Type: Full-time
The Advancement Services Manager is responsible for the management of the Shady Hill advancement office database and is integral to the Advancement team via maximizing the effectiveness of the Raiser’s Edge database and in leveraging data for fundraising initiatives. The Advancement Services Manager is responsible for the strategic oversight and maintenance of the fundraising database and financial records, manage gift processing, and support the information needs of the advancement office including data extraction, reporting, training and project management. This person serves as a liaison to the Business Office, Admissions, and Technology Services to coordinate data flow and reconciliation. This person proactively determines and implements best practices to ensure optimal use of RE database. This person reports to the Associate Director of Advancement. This is a full-time, twelve-month position.
Primary Job Duties and Responsibilities
Skills and Abilities
How to Apply Qualified candidates should apply online at https://home.eease.adp.com/recruit/?id=8889211. Please be prepared to provide both a cover letter and resume, which will be requested in two different steps of the application process. When asked for your resume, please paste the text AND upload the original file.
Successful criminal background investigation and completion of Form I-9 Employment Authorization (with valid ID)
Reports To: Associate Director of Advancement
Department: Advancement
Location: The Shady Hill School-Cambridge, MA
Type: Full-time
The Advancement Services Manager is responsible for the management of the Shady Hill advancement office database and is integral to the Advancement team via maximizing the effectiveness of the Raiser’s Edge database and in leveraging data for fundraising initiatives. The Advancement Services Manager is responsible for the strategic oversight and maintenance of the fundraising database and financial records, manage gift processing, and support the information needs of the advancement office including data extraction, reporting, training and project management. This person serves as a liaison to the Business Office, Admissions, and Technology Services to coordinate data flow and reconciliation. This person proactively determines and implements best practices to ensure optimal use of RE database. This person reports to the Associate Director of Advancement. This is a full-time, twelve-month position.
Primary Job Duties and Responsibilities
- Create and execute a strategic technical vision encompassing the ways in which data can support the operations of the Development and Alumni Relations Office, including establishing policies and procedures to ensure data integrity and implementing best practices
- Extract and report accurate and relevant data from Raiser’s Edge in a timely way, including creating queries, exports, and reports in support of the Development team’s fundraising, stewardship and alumni/parent relations efforts, such as solicitations, event invitations, Annual Report, market value updates, campaign reporting, end-of-month reports, Shady Hill School magazine mailing, phonathon forms, pledge reminders, Head of School donor thank you notes, financial surveys, etc.
- Create and/or lead production of all custom reporting needs.
- Collaborate with the Associate Director of Advancement to oversee the moves management process
- Administer the Raiser’s Edge database, including:
- Establish and maintain processes to ensure overall data integrity, implement structure of attributes, code tables, business rules, and other functions
- Handle data imports, global changes and manage data hygiene efforts
- Work closely with campus-wide offices to ensure timely data flow and reconciliation
- Work with Technology Services to test and schedule software upgrades/patches and other related support to ensure optimal database performance
- Establish protocols and procedures to protect the integrity of the data in the database
- Establish and oversee all gift processing functions and procedures, including timely entry of donations, review of gift documentation, and issuance of tax receipts
- Serve as lead for all reports related to giving and act as primary liaison with the Business Office to ensure financial reconciliation, including monthly reporting and the annual audit
- Manage the monthly and annual gift reconciliation process, including pledge status reporting
- Maintain annual benchmarking surveys related to Advancement, including the CAE VSE and NAIS
- Confer with staff and work collaboratively on how to best use data effectively to accomplish the mission of the department; evaluate specific programmatic data needs; advise on integration with Raiser’s Edge; and follow projects to completion. Provide technical training for staff, including use of the RE database
- Other duties and responsibilities as assigned
Skills and Abilities
- Demonstrated ability to embrace the school’s mission
- Excellent administrative, organizational, and time management skills
- Strong analytical skills
- Advanced computer skills, including Microsoft office suite, email, and web-based applications
- Ability to manage multiple projects in a fast-paced environment successfully and with a sense of humor
- Ability to work independently and as a member of a team
- Demonstrated excellent interpersonal skills and strong verbal and written communication skills
- Punctuality and dependability
- Ability to work in a diverse and multicultural setting effectively and professionally
- Ability to maintain productive and professional relationships with students, employees, school parents, and the Board of Trustees
- Adherence to all personnel policies, procedures, and rules promulgated by the School
- Bachelor’s degree required
- 5 years of database management experience preferred
- Fluency with Raiser’s Edge required
- Capital campaign experience preferred
- A minimum of standard business hours Monday – Friday
- Ability to occasionally work evenings and weekends as necessary
How to Apply Qualified candidates should apply online at https://home.eease.adp.com/recruit/?id=8889211. Please be prepared to provide both a cover letter and resume, which will be requested in two different steps of the application process. When asked for your resume, please paste the text AND upload the original file.
Successful criminal background investigation and completion of Form I-9 Employment Authorization (with valid ID)
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