Development Services Coordinator - Chicago, IL

Tom Remys

JOB TITLE:                Development Services Coordinator

DEPARTMENT:         Development

REPORTS TO:           Senior Development Services Coordinator

STATUS:                    Non-Exempt

JOB CODE:

 

GENERAL SUMMARY

Provide information, support and services to advance the fundraising mission of Lincoln Park Zoo. Primary responsibilities include using Raiser’s Edge, the zoo’s fundraising database, to accurately enter contribution data, maintain constituent records, generate timely donor acknowledgements, and respond to data retrieval requests from end users. Successful candidates will work well both independently as well as part of a team, possess excellent time management skills and customer service orientation. Scrupulous attention to detail and appropriate handling of confidential information a must.

 

ESSENTIAL JOB FUNCTIONS

• Ensure accurate and timely processing of gifts, including generation of membership cards
• Maintain constituent records in Raiser’s Edge database
• Prepare and process donor acknowledgments
• Reconcile donations with Accounting Department
• Document and update gift entry and acknowledgment procedures
• Produce standard and ad hoc reports to fulfill end-user data requests, using RE Query and Export modules and other reporting tools
• Train staff on the use of the fundraising database
• Identify and recommend procedures and solutions for data accuracy, integrity and efficient use of Raiser’s Edge
• Run regular reports to verify accuracy of data entry and make necessary corrections
• Other duties as assigned

 

KNOWLEDGE, SKILLS AND ABILITIES

• Strong attention to detail
• Excellent interpersonal skills, including ability to work cooperatively and maintain flexibility in the face of changing priorities in a fast-paced environment
• Familiarity with Raiser’s Edge or other fundraising relational database system
• Intermediate-level Microsoft Office skills, particularly Excel and Word
• Proven ability to analyze data and identify recurring patterns and report discrepancies
• Accurate text and numeric typing skills
• Knowledge of general accounting practices and procedures helpful 
• Familiarity with not-for-profit fundraising a plus

 

EDUCATION REQUIREMENTS

Bachelor’s degree preferred.

 

PHYSICAL REQUIREMENTS

Ability to work at a computer for extended periods of time is essential.

 

ADDITIONAL REQUIREMENTS

Availability to work special events that may occur outside of regular work schedule, as assigned.

 

TO APPLY

To apply for this position, please send a cover letter, resume and a completed application for employment (available for download at http://www.lpzoo.org/careers) via e-mail to hrjobs@lpzoo.org.





Lincoln Park Zoo is firmly committed to recruiting, hiring, and promoting individuals without regard to race, religion, national origin, color, ethnic background, descent or nationality, gender, gender identification, age, sexual preference, marital status, military status, disability, height and weight or any other characteristic protected by law.