Development Coordinator - Rockville, Maryland

Hilda Hernandez

Development Coordinator

 

Position Summary:

Coordinates processes associated with administering data/information in record keeping systems for all contribution and constituent types, including gift acknowledgement; fulfillment orders; constituent communications; and research.

 

Hiring Salary Range:

Mid $30K's to Low $40K's dependent upon experience

Location

Rockville, MD

Job Type

Full Time

 

Position Overview

 

 

ESSENTIAL FUNCTIONS

• Coordinates processes for gift processing for all contribution types and constituent interactions, including data entry and receipting.

• Enters data for all contribution types and constituent interactions, as needed.

• Coordinates processes for fulfillment of constituent requests, including maintaining required inventory.

• Resolves issues with contributions and fulfillment orders that cannot be fully processed.

• Independently responds to and resolves issues with constituent requests submitted by mail, phone, email, or other communications.

• Maintains centralized electronic and paper files in good order.

• Reviews own and others’ work products and file management for accuracy and adherence to business rules.

• Independently generates reports from the constituent database or on the basis of paper or electronic files.

• Coordinates monthly and daily reconciliation process with Finance department.

• Independently conducts constituent and/or prospect research.

• Participates in ongoing review and critique of systems, technological infrastructure, and work processes.

• Acts as backup to respond to and resolve issues with constituent requests submitted by mail, phone, email, or other communications for the development department.

• Engages with Quality of Work of Environment guidelines and initiatives, particularly by demonstrating adaptability and pursuing effective and constructive communications, cooperation, interpersonal relationships, and teamwork. 

• Performs other related tasks as assigned.

 

The job description will vary. Applicants must be willing to grow with the job by demonstrating flexibility and acceptance of increasing responsibility. 

 

EDUCATION AND EXPERIENCE

High School Diploma, One-two year’s relevant experience. Ability to handle multiple tasks and complete work in a timely manner. Ability to handle confidential matters with a high level of integrity. Proficiency in database operations, including Raiser’s Edge required (Luminate Online and Import-o-matic helpful). Microsoft Office applications, and intermediate computer operations. Excellent attention to detail and clerical/filing speed and accuracy. Good organizational and interpersonal skills. Typing 55 WPM minimum. Must be well-organized with strong attention to detail; proofreading skills; able to work independently and within a team framework.  Must have excellent interpersonal and communication skills.  Must be able to lift 30 pounds.

 

How to Apply:

Send cover letter and resume with salary requirement for consideration to resumes2@kidneyfund.org