Membership Manager, Concord, NH, full-time

Christie Doyle Pennell

Membership Manager April 09, 2015 - April 30, 2015 Location: Concord, NH Exempt/Non-Exempt: Exempt Employment Type: Full Time Department: Development Description: The Membership Manager is responsible for identifying, cultivating, soliciting, and stewarding donors and prospects. He or she develops and implements donor acquisition, engagement and stewardship plans; works with staff to identify needs and giving opportunities; develops and implements tactics for direct mail and telemarketing; and participates in program planning and coordination of special events. This position reports to the Vice President, Development and Communications. New Hampshire Public Radio is an award-winning station that delivers news, information, analysis, arts and entertainment programming to more than 177,000 weekly listeners across the state and region. New Hampshire Public Radio’s mission is to help create a more informed public, one challenged and enriched by a deeper understanding and appreciation of state, national and worldwide events, ideas and culture. Duties: - Assist with the development and implementation of annual Membership strategy and operating plan: revenue, donor acquisition and retention, stewardship, moves management, and sustainer conversion. - Identify, cultivate, solicit, and steward the portfolio of mid-level donors. - Oversee direct mail and telemarketing fundraising programs. - Work with Vice President, Development and Communications and Member Services Associate to achieve annual Membership revenue goal. - Develop, monitor, and report on detailed annual revenue and expense budget. - Ensure that each fundraising program and process is effective and efficient, achieving benchmarks. - Develop customer service guidelines and goals and ensure their adherence. - Ensure that the highest ethical and administrative standards are applied to fundraising and financial management. - Other duties as assigned. Qualifications: - Minimum of three years of fundraising experience. - Proven track record of achieving revenue targets and deep knowledge of fundraising practices and ethics. - Strong verbal and written communications skills with demonstrated ability to express self clearly and persuasively. - Demonstrated ability to think strategically. - Strong computer skills and proficiency with donor databases and software. Experience using Raiser’s Edge preferred. - Experience utilizing social media tools to promote giving. - Bachelor’s degree or equivalent. NHPR is an equal opportunity employer. For more information and to apply, please visit nhpr.org.