Database Analyst - WHYY, Inc., Philadelphia, PA

Felicia Lockhart

WHYY seeks an experienced professional for the role of Senior Database Analyst/Administrator. This fulltime position is responsible for overseeing all membership database activities including but not limited to ensuring the accuracy, timeliness and reliability of information flowing into and out of its systems. Duties and responsibilities include managing all aspects of gift processing, data collection, maintenance and user support; identifying, implementing, and maintaining quality control standards; devising and executing advanced querying using structured query language (SQL) and reporting in support of data mining/segmentation strategies; managing the company's relationship with its database hosting vendor; and supporting the data entry group with daily troubleshooting. Candidates should have at least five years of experience in a data entry, membership and/or customer service database management, and must have an understanding of data entry workflows. Knowledge of Oracle (Team Approach) and/or Salesforce platforms is preferred. Knowledge of CRM and email marketing software packages and experience converting or transitioning from one database platform to another is a plus. This position requires a four-year college degree in Information Systems/Computer Science, Business, or Finance, or the equivalent professional experience. All candidates must have professional experience using Microsoft Excel and Access, and must be team players with well-developed verbal and writing skills for frequent interaction with staff and colleagues. To apply, please visit our website at www.whyy.org and click the Employment link.  Interested candidates should submit a resume and cover letter as one document when applying.