Job Opening - Database Manager

Laura Hoffmann

International Justice Mission is hiring a Database Manager. Read on to learn more or click here for the full job description.



At IJM, we believe that we can help end slavery and violence against the poor in our lifetime, but we can’t do it alone. Ending slavery takes more than an organization, it takes a movement. To that end, we’re seeking a Database Manager to help grow the justice movement by managing our constituent database – fueling IJM’s marketing, fundraising and mobilization efforts.

 

This position is based at IJM Headquarters in the Washington, DC area and reports to the Constituent Data Integration & Operations Manager.

 

Responsibilities:

Data Management & Integration

• Manage the implementation of database policies and procedures for IJM’s constituent database (currently the Raiser’s Edge);
• Maintain a policy manual and documentation on procedures for Raiser’s Edge usage;
• Work with Director of Digital Marketing on integration of new technologies including point-of-sale system, online merchandise vendors, and more; assess impact on data integrity;
• Perform global changes and imports; and
• Identify and implement solutions for automating data management practices including data clean up rhythms, duplicate maintenance, imports and reporting.

Marketing & Fundraising Support 

• Determine best data management structures, processes and protocols needed to support the strategies of IJM’s fundraising and marketing teams; work with program team leads, subject matter experts and others to implement and refine, as needed;
• Liaise with the fundraising team to understand desired strategy for segmenting potential and current donors; implement systems to enable execution of strategies across various channels (direct mail, email, telemarketing, etc.);
• Work with Database Coordinator to segment, prepare and deliver mailing lists for use in all direct mail pieces; utilize past giving history to produce data needed for dynamic ask strings and other constituent-centric fundraising approaches; and
• Build queries and workflows to produce customized email welcome series’ for multiple audience segments; revise and refine, as needed, to reflect refined strategies based on data insights.

Training & Consultation 

• Assess and identify training needs for staff related to how to manage and extract data from IJM’s constituent database; creatively develop and deploy training opportunities to staff with minimal budget;
• Consult with fundraising, marketing and program teams to develop new processes, systems and structures for new programs and campaigns;
• Advise marketing, fundraising and program teams in best practices for data management; and
• Co-lead Raiser’s Edge User Group meetings.

 

Click here to learn more.