Team Lead - Online Services (BBIS Manager) in Richmond VA

Rob Downs

Apply here: https://www.vcujobs.com/postings/42778



This position will supervise and coach web developers, establish project deadlines, delegate and assign department work to individuals as appropriate, and ensure that department standards for work output are met. This position will work closely with Communications, Annual Giving, Alumni and other units to execute online fundraising and engagement efforts.



• Develops and manages web-based solutions to support Development and Alumni Relations strategies for the engagement of Alumni, Donors, and other constituencies. 

• Work closely with the Development and Alumni Relation Communications to ensure consistency and alignment of web content with Institutional marketing strategies. 

• Responsible for administration of Blackbaud’s Internet Services (BBIS)

• Works with business unit leaders in planning, developing, implementing and supporting new or existing online and email strategies.

• Coordinates strategy and interfaces for email communications, web interfaces for online giving, event registration, online alumni community, online donor portal, online membership, mobile initiative and other online content.

• Works with business units to ensure online data capture is optimized with CRM

• Continually monitors industry best practices for modern online engagement strategies

• Works with business units to ensure tracking and analytics of online environment.





Virginia Commonwealth University: http://www.vcu.edu/



We are a premier urban, public research university focused on academic success. We take pride in our nationally ranked academic programs and academic medical center, research and scholarly productivity, and engagement with the communities we serve and change.