Temporary Development Associate, Operations

Jennifer Schawe

Organization Profile:

Room to Read seeks to transform the lives of millions of children in developing countries by focusing on literacy and gender equality in education. Working in collaboration with local communities, partner organizations and governments, we develop literacy skills and a habit of reading among primary school children, and support girls to complete secondary school with the relevant life skills to succeed in school and beyond.

We are non-governmental, non-religious and work with many local NGOs and community based organizations to implement our programs. We currently work in Bangladesh, Cambodia, India, Laos, Nepal, South Africa, Sri Lanka, Tanzania, Vietnam, and Zambia – countries with a desperate lack of resources to educate their children. Since our inception, Room to Read’s worldwide team has impacted over 7.8 million children by constructing more than 1,700 schools, establishing over 16,000 libraries, publishing 882 new children’s book titles in 27 local languages, and reaching over 25,000 girls through our Girls’ Education program.

Room to Read has an annual budget of approximately US$44 million and our global staff numbers over 600. Our global headquarters is located in San Francisco, and we have smaller fundraising offices in Delhi, New York, Hong Kong, London, Mumbai, Sydney, and Tokyo. We have  program offices in Colombo, Dar es Salaam, Dhaka, Hanoi, Ho Chi Minh City, Kathmandu, Lusaka, New Delhi, Pretoria, Phnom Penh, and Vientiane.

Position Overview:

The Temporary Development Operations Associate position will support the Associate Director of Development Operations (Dev Ops) in managing data operations and procedures in the Raiser’s Edge, Blackbaud NetCommunity, Blackbaud Sphere and Salesforce.com. The major focus of this position is overseeing gift processing and receipting of gifts.This position will report to the Associate Director of Dev Ops and work closely with many members of the Room to Read team.

Duties & Responsibilities:

Gifts, General Tasks and Reporting

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  Maintains Room to Read’s database records in The Raiser’s Edge (RE)
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  Oversee gift processing for US, AU, UK, SF and Canada
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  Maintain and update gift processing procedures as necessary
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  Manage re.support@roomtoread.org  and assign cases to appropriate staff members
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  Maintain data quality and inventory checks in the Salesforce.com database
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  Oversee reconciliation process between Development and Accounting
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  Create weekly and monthly reports
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  Process data requests in the Salesforce.com database
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  Works with members of the Development and Programs department to collect and monitor essential information for donor project reports

Project Management & Process Improvements:

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  Proactively identify areas of operational improvement, either specifically for the Development department or across departments
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  Document processes and update training manuals, as needed
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  Manage or assist the Associate Director, Dev Ops in managing projects or initiatives that will lead to process improvements and development of best practices
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  Other tasks as necessary

Qualifications:

Required:

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  Bachelor’s degree, or comparable professional experience
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  Minimum of 2-5 years relevant work experience in nonprofit with fundraising database experience such as The Raiser’s Edge
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  Minimum 1 year gift processing experience with familiarity of IRS, GAAP and FASB regulations
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  Proven ability to thrive in a detail-oriented, fast-paced environment while maintaining accuracy
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  Ability to juggle multiple priorities with competing deadlines and simultaneously taking initiative
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  Computer literate in MS Office (specifically Excel, Word, Outlook, and PowerPoint)
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  Prior success working closely and building relationships with diverse groups of people
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  Effectiveness in working or volunteering in a non-profit organization that is focused on maintaining high quality work and low overhead
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  Excellent verbal and written communication skills in English
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  Legally eligible to work in the United States; no sponsorship provided

Preferred:

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  Experience with The Raiser’s Edge and/or Salesforce.com databases
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  Experience with gifts and gift/receipting policies from foreign countries

To be successful as a member of the Room to Read team, you will also:

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  Have passion for our mission and a strong desire to impact a dynamic nonprofit organization
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  Be an innovative and creative thinker that tries new things and inspires others to do so
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  Have a very high level of personal and professional integrity and trustworthiness
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  Have a strong work ethic and require minimal direction
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  Work well independently as well as part of a team
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  Thrive in a fast-paced and fun environment

Compensation:

There is a competitive hourly rate for the position and we kindly ask that you send us your hourly requirements with your application.  This position offers a unique opportunity to gain nonprofit experience and be part of an innovative, meaningful, fun, and rapidly growing organization that is changing the world through education. 

Application Procedure:

Please send a cover letter and resume by email, with “Temp Dev Ops Associate -BB” in the subject line, (no letters, calls, faxes, or drop-ins) to hiring@roomtoread.org.  Due to high applicant volume you may not receive a response from Room to Read.  Applications are accepted until the position is filled.

Room to Read is proud to be an equal opportunity employer committed to identifying and developing the skills and leadership of people from diverse backgrounds.