recurring gift batch was posted twice-need to delete a batch

Tammy Kline

How do i delete a recurring gift batch that was posted twice on donors gift record?

JoAnn Strommen

Tammy Kline:

How do i delete a recurring gift batch that was posted twice on donors gift record?

Do you mean committed twice or posted twice.  BIg difference. 

If committed twice, you need a query of the gifts in the batch.  If you don't have the one created when you committed the batch do a simple one by gift criteria equals batch number XXX.  You will also need rights to deleted gifts or have someone who has the rights do it for you.  In Administration, use the Globally delete records function.  (Back up database first!! )

 Here's link to knowledgebase BB1171 that explains more:

How to delete gifts that were committed with a specific batch number