Director, Advancement Services Technology - University of Texas at Arlington

Cecilia Blizzard Garcia

To apply - https://uta.service-now.com/jobs/  or https://uta.service-now.com/jobs/recruiting_job_posting_detail.do?sysparm_document_key=u_recruiting_job_posting,da5f0f6e6f6e65009f15cccc5d3ee4a0

Purpose

To proactively develop solutions to meet the technology needs of the Office of Development and Alumni Relations; to maintain and manage Raiser's Edge, NetCommunity and other technology utilized by the department; to meet the data and reporting needs of the Development and Alumni Relations program; to manage and direct the day-to-day technology needs of the department.

Essential Functions

Proactively develop solutions to meet the technology needs of the Office of Development and Alumni Relations. Research and make recommendations regarding new technology applications to further advance the program. Manage Raiser's Edge, NetCommunity and other technology utilized by the department. Maintain user security rights. Perform weekly maintenance on Raiser's Edge. Lead, process and assist with all global changes, data imports and system upgrades. Ensure integrity and consistency of data in Raiser's Edge database by establishing best practices, maintaining Raiser's Edge policies and procedures and creating and evaluating verification reports and queries to monitor data integrity. Develop Raiser's Edge training materials, and provide users with training and instruction. Develop reports to meet the reporting needs of the Office of Development and Alumni Relations using Raiser's Edge and Crystal Reports. Provide data files and reports as needed by Development and Alumni Relations staff and university community. Track data requests. Provide technical support to the Office of Development and Alumni Relations. Troubleshoot reported problems and follow-through to final resolution. Maintain a working relationship with the Office of Information Technology in all matters relating to the Office of Development's technology needs and the maintenance of the Raiser's Edge, NetCommunity and other technology utilized by the department.

Marginal/Incidental Functions

Other functions as assigned.

Required Qualifications

Bachelor's degree in a related field and five years progressively responsible experience working in a relational database environment; demonstrated experience in developing sophisticated custom reports using Crystal Reports; high level of computer proficiency, including proficiency using Microsoft Office suite; effective verbal and written communication skills; ability to manage and prioritize multiple tasks, while working proactively with others in a fast-paced environment; strong customer-service orientation. Applicants must include in their online resume the following information: 1)Employment history: name of company, period employed (from month/year to month/year), job title, summary of job duties and 2) Education: school name, degree type, major, graduated or not, and hours completed if not graduated.

Preferred Qualifications

Five years of experience working with Raiser's Edge. Three or more years of experience serving as a database manager.

Required Application Materials

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Resume, Letter of Interest, List of 3 References (with contact information).