Deputy Country Director, Vietnam

Human Resources

Based in Hanoi, the Deputy Country Director (DCD) will report to the Country Director (CD) and help ensure the overall success of CHAI's work in Vietnam. The DCD will manage the program portfolio of TB and HIV care, treatment, and prevention interventions and support the team to achieve all program objectives. He/she will support the vision, strategy, coordination, and management over a broad range of activity areas such as PMTCT, patient identification and scale up, care and treatment and lab systems strengthening, referral network development, Health Information Systems, M&E, operational research, and policy development. The DCD will help represent the office in liaising with CHAI headquarters and global teams, as well as donors and in-country partners as well as support fundraising. The DCD will also oversee the administration of the office, including financial management, human resources and office management.

As a key representative of CHAI, the DCD will:

• Support the CD in defining overall strategy, develop clear operational plans for execution, and continually identify opportunities for CHAI to add value and maximize impact
• Develop and manage program budgets and performance indicators in collaboration with program staff
• Identify and develop new program and funding opportunities and develop and manage relationships with existing and potential donors
• Support human resources management, including recruitment and management of existing staff
• Ensure adequate on-boarding for new staff and identify training needs and professional development opportunities
• Oversee internal management of the office's daily operations, including contracting with vendors, ensuring compliance with local laws, and interfacing with CHAI's legal and financial teams
• Manage processes for internal and donor reporting
• Develop communication materials, make presentations and represent CHAI at public forums
• Coordinate efforts with CHAI's partners and establish new partnerships
• Maintain appropriate bi-directional communication with CHAI headquarters to ensure that CHAI's global capabilities are being fully leveraged
• Maintain a thorough understanding of the health landscape in Vietnam and the Ministry of Health's key priorities and challenges
• Oversee all program strategy, activities, work plan, M&E, and reporting
• Maintain robust financial, administrative, and human resource policies and systems, ensuring they are aligned with CHAI global policies
• Other activities and responsibilities, as needed

• Exceptional English communications skills, both written and oral
• At least five years of work experience in a demanding, results-oriented environment, with increasing levels of responsibility and leadership
• Experience conceiving, planning and executing complex programs or projects with verifiable results
• The ability to manage within sensitive political contexts and develop strong relationships
• Strong problem solving, analytical and quantitative skills, including fluency in Excel and PowerPoint
• Ability to handle multiple tasks simultaneously, set priorities, delegate and work independently
• Ability to learn on the job quickly and absorb/synthesize a broad range of information
• Ability to inspire, mentor and lead teams for consistently high performance
• Ability to work within limited budgets and human resources
• Comfort working on highly complex problems without extensive structural or operational support
• Strong mentor, manager, role model and team player who demands 100% performance from self and entire team
• Master's Degree, preferably in a development-related field such as Public Health, or Medical Degree
• Working experience in Asia and/or fluency with east Asian cultures

Preferred Skills:

• Vietnamese language skills strongly preferred

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