Director of Technology and Enterprise Applications

Tom Megale

The California Community Foundation is a nonprofit grantmaking foundation that administers almost 1,600 individual charitable funds to meet existing and emerging needs in the Greater Los Angeles area. CCF is one of the largest and fastest growing community foundations in the United States. With assets of more than $1.24 billion currently, CCF has awarded more than $1.2 billion in grants and received more than $1.6 billion in contributions over the past ten years. Since 1915, CCF has been helping individuals, families, corporations and nonprofits establish and develop their philanthropic visions. While CCF's focus is Building the Future of Los Angeles, we make progress toward that ambitious goal by helping our donors and fundholders realize their philanthropic objectives. In partnership with our donors, the foundation supports nonprofit organizations and public institutions with funds for arts, affordable housing, education, transition aged youth, civic engagement and health care programs.  Recognizing the importance to partner with other like-minded organizations and the community, CCF has created The Joan Palevsky Center for the Future of Los Angeles, a facility dedicated to convenings on philanthropy, civic engagement and issues of importance to communities of Greater Los Angeles and for the business of the foundation and affiliated organizations.  Significant current work includes a focus on quality early childhood education, integration of immigrants into the community, improving academic achievement and decision-making for the youth in South Los Angeles and community building efforts in El Monte.<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" />

 

Reporting to the vice president of technology, the director of technology and enterprise applications (DEA) will provide a high level of support for all users of California Community Foundation's (CCF) core business applications - Raiser's Edge, Granted GE, Financial Edge, BBNC (web content management system) and HR systems - to ensure data integrity, productivity and efficiency.  The DEA will work with management to design and run standard and custom reports and reporting systems to extract information from the organization's databases and turn that information into knowledge.  The DEA will work with users and other stake holders to understand ongoing business processes and organizational requirements, and will also work with other IT staff to identify and evaluate products, technologies and services available in the marketplace that will best serve the Foundation's needs.

 

At CCF, we value experienced and passionate advocates for the community. We strive to be an employer of choice, offering a competitive compensation package and an invigorating work environment in exchange for the opportunity to help strengthen Los Angeles County through effective philanthropy and civic engagement.  While the foundation is a nurturing environment, we have high expectations of our team. We are committed to building a strong, diverse community, and this commitment is reflected not only in our work but also in our staff.

 

Major Responsibilities:

• Enterprise Applications: Develop a strong understanding of the Foundation's strategic goals and business processes.  Serve as application administrator for three core businesses applications (RE, GE and BBNC).  Serve as Project Manager for all IT-related projects and initiatives.  Prioritize tasks based on understanding of the Foundation's goals and needs.  Manage user access to applications based on the requirement of their roles.  Ensure that all mission-critical applications are highly available to users and that problems resulting in systems going off-line are quickly addressed.  Work with vendor support to solve problems that cannot be handled internally.  Work with vendor support to solve problems that cannot be handled internally.  Keep the test environment updated regularly with copies of the production databases.  Stay informed about vendors' software updates.  Ensure proper integration between systems and web sites where needed.  Document database and application processes.  Work with Human Resources on upgrade, changes and implementation of components of the Talent Management System and Human Resources Information System as needed.

• Training: Work with staff and management to train users in the core business applications.  This will include understanding the specific systems and specific processes related to job requirements, developing a curriculum and holding training classes. 
  
• Reporting:  Update existing Crystal or SSRS reports and create new reports as needed.  Work with users on ways to gather accurate data and develop reports based on these data.  Help users understand and adopt best practices for maintaining high quality data in all systems.
  
• Customer Service: Provide desktop and user support as needed as part of the IT team. 
  
• Management: Serves as a member of the foundation's management team, attending management team meetings, completing assignments as required and coordinating work between departments and with external vendors, as necessary.

• General: As appropriate, assists other departments and works as a member of interdepartmental teams to ensure the effective and efficient operations of CCF.  At all times, demonstrates cooperative behavior with supervisors and coworkers.  Other duties as assigned, dependent on organizational needs and employee skills.

 

Qualifications: 

To perform this job successfully, an individual must be able to perform each essential job function assigned satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

 

• Experience: Must be an expert user of Blackbaud suite of applications, including Raiser's Edge and Granted GE. 
  
• Technology Skills:  Minimum of three years extensive experience with Raiser's Edge, Fusion Labs application Granted GE, Crystal Reports and T-SQL experience