Donor Database Administrator - Raiser's Edge

Sara Oliver

Boys & Girls Clubs of Central Florida is looking for a Database Administrator for our Raiser's Edge Database.  We are a $10 million organization with 30 locations and 500 employees. 

 

Please go to http://bgccf.hirecentric.com/jobs/ to apply.  The job description is also posted below. 

 

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• Database Administration:  Manages, maintains, and operates the Raiser's Edge Database and Fundraising Management System for the organization.  Responsible for the development and preservation of sound operating policies and procedures for gift and constituent management related to all contributions received from corporations, foundations, government entities, and individual donors.  Manages and tracks all activities surrounding constituent contact, proposals, campaigns, funds, appeals, and events, and provides in-depth analysis on all fundraising initiatives.

 

• Accounts Receivable:  Responsible for managing the accounts receivable process for the organization and for formulating and ensuring adherence to policies and procedures related to all incoming contributions.  Directly receives and records all donations and builds and maintains pledge installment schedules.  Ensures that all pledge payments due to the organization are current and prepares pledge reminders for all constituents that maintain a pledge balance.  

 

• Prospect Research:  Conducts detailed constituent research on individuals, corporations, and foundations in order to support professional fundraising staff in their efforts to increase donor participation, enhance donor cultivation and stewardship, create and manage solicitation strategies, develop strategic plans for major gifts initiatives, and improve the accuracy of all donor information maintained by the organization.

 

KEY ROLES & RESPONSIBILITIES:

 

1.      Administers, maintains, and operates the Raiser's Edge Database and Fundraising Management System to optimize use of its functionalities to support all organizational resource development, marketing, and constituent relations goals.

 

2.      Develops and maintains comprehensive operating policies and procedures for gift and constituent management within the database to ensure the accuracy and quality of all donor information and to preserve data integrity.

 

3.      Directly receives and records all gifts to the organization and builds installment schedules on an accurate and timely basis for contributions received from corporations, foundations, government entities, and individual donors.  Processes online contributions and electronic funds transfers on a routine basis.

 

4.      Generates donor acknowledgement letters and gift receipts for cash and in-kind contributions to the organization.  Ensures that all such correspondence is issued in a timely manner and includes appropriate tax information.

 

5.      Cooperates in the transfer and verification of donated cash, checks, and other securities related to the fundraising projects and initiatives of the organization in coordination with members of the finance department.

 

6.      Manages and tracks all activities surrounding constituent contact, proposals, campaigns, funds, appeals and events.  Facilitates donor communications via mail, e-mail, and website by providing appropriate mailing distribution lists.

 

7.      Creates queries and analytical custom reports that allow in-depth analysis of income trends, donor attrition, and similar statistics in order to assess the success of all fundraising projects and initiatives.

 

8.      Manages the accounts receivable process in conjunction with professional fundraising staff.  Ensures that all pledge payments due to the organization are current.  Tracks constituents that are not up to date on their pledge payments and conducts follow up as requested.  Prepares pledge reminders for all constituents that maintain a pledge balance.

 

9.      Organizes and maintains all constituent related event information such as registration forms, guest lists, seating assignments, etc.  Manages registration at all special events with excellent customer service.  Tracks solicitor performance with respect to all fundraising events.

 

10.  Completes the required research to ensure the accuracy and availability of personal and professional information related to the strategic cultivation and solicitation of prospective individual, corporate, and foundation donors.

 

11.  Performs advanced administrative tasks in support of all fundraising and donor development efforts including the annual campaign and special events, and other duties from time to time as specified.

 

 

 

 

RELATIONSHIPS:

Internal: 

1.      Works cooperatively with members of the Development & Marketing Department. 

2.      Maintains oral and written contact with professional development and marketing staff to exchange information, provide reports regarding fundraising activities and planned events, and to coordinate programs and activities.

3.      Maintains consistent communications with the staff of the Finance Department to cooperate in the transfer and verification of contributions.

4.      Works with members of other Service Center departments and Service Directors from time to time for information sharing.

External: 

1.      Maintains oral and written contact with board members, volunteers, prospects, and donors   as directed.

2.       Maintains oral and written contact with outside vendors and other partners as directed.

 

SKILLS/KNOWLEDGE REQUIRED:

 

1.      A minimum of Bachelor's degree from an accredited college or university.

 

2.      Excellent verbal, written, and inter-personal communication skills and an ability to work cooperatively in a collaborative work environment.  Must be detail-oriented and extremely organized with the ability to prioritize workload.

 

3.      Minimum of five years executive level experience and database management in for-profit or non-profit administration.

 

4.      Verifiable minimum experience of two years in Blackbaud's Raisers Edge Database as administrator or advanced operator; formal training is preferred.

 

5.      Knowledge of accounting principles as they relate to fundraising issues and practical experience with accounts receivable.

 

6.      Proficiency in database, spreadsheet, word processing, and publication software.

 

7.      Knowledge of data collection principles and research methods.  Ability to conduct thorough research, assimilate information, and produce comprehensive reports.

 

8.      Valid driver's license with good driving record and consistent access to a motor vehicle with appropriate insurance.

 

PHYSICAL REQUIREMENTS/WORK ENVIRONMENT:

Physical Requirements -

• Read and interpret documents such as safety rules;
• Read operating instructions, and policy manuals; 
• Write reports and correspondence; 
• Clearly and concisely exchange/receive ideas, facts and or technical information

with others; 

• Define problems, collect data, establish facts and draw valid conclusions; 
• The employee is required to use hands to handle or feel and reach with hands and arms;
• The employee is occasionally required to stand and walk.  The employee may occasionally lift and/or move up to 10 pounds.  The employee is occasionally required to operate a motor vehicle. 

 

Work environment - 

• Normal office environment.

 

DISCLAIMER:

 

The information presented indicates the general nature and level of work expected of employees in this classification.  It is not designed to contain, or to be interpreted as a comprehensive inventory of all duties, responsibilities, qualifications and objectives required of employees assigned to this job.