Exception batch created when committed

Brooke Doss

When committing a gift batch, a batch of exceptions was created. However, ALL gifts in the original batch were added to the constituent records as they should have been. Why does the exception batch get created if the gifts were added to the constituent records?

Melissa Graves 2

Brooke Doss:
When committing a gift batch, a batch of exceptions was created. However, ALL gifts in the original batch were added to the constituent records as they should have been. Why does the exception batch get created if the gifts were added to the constituent records?

This sounds like something that you should talk to support about. Too many questions that we would have to go back and forth on to help diagnose this. Support can do that much easier on a phone call.