I am blanking on this...how would I find those who have registered for our e-news from our website and those who have signed up via Facebook? (I am not sure if they are both going to the same group or not.) Or is there an overall way to see new registrants in a certain period and determine where they came from? Thanks!
We have a staff member who never receives our test messages. I have confirmed that she has not opted out, they are not getting blocked by our server, they are not going to junk mail...what next?
Gmail is rolling out their new email design which automatically segments messages into Primary, Social and Promotions. In my opinion Promotions is one step up from Spam...it is travel bargains, Amazon deals, sales, and unfortunately also includes non-profits e-communications (all communications I have signed up for but…
For the past 5+ years we have been using donation forms for people to regsister for dog training and would love to move this over to events. We would like to offer two diferent ticket types (shelter adoptee/general public) but yet have one cumulative registration total. I can easily figure out how to set a limit for each…
We passed the deadline for turning in the guide for the seasonal/summer campaign with Go Forward. We can do all the formatting, design, etc. in-house - can we just get the files for the basic pieces of the campaign and then we'll do all the work on them? I emailed Danielle Johnson about this, but she's out of the office…
Our Executive Director was asking about mobile activity...is it possible to determine which donations are made via mobile devices? Also, is there a way to see if a person started to make a donation and then decided to stop the process at a certain point in the form?
How do we update the content in our Welcome Series? Do we return to draft, cancel pending deliveries, make changes and then reschedule deliveries? Thanks!
I know this has been addressed in the main community but I kept coming across dead links and instructions that did not work as I believe they were out of date... I would like to know how to set up a query for sustaining donors that have a credit card expiring in the next 30 days. We would like to set this up so it rebuilds…
Is it possible to change our site to be on PST rather than CST? We received a $1500 donation at 10:05pm on 12/31 (as well as a few smaller gifts) but since our system is CST is shows as 1/1. We run year to year comparison reports on a weekly basis so this will now be throwing the numbers off... Any thoughts would be…
I am trying to figure out if my issue is with my e-card or my donation form. I can select my ecard on other forms but of course not on the form i need it on. Any help would be greatly appreciated before I pull my hair out, thanks! I am trying to have this donation form (Campaigns > 2012 Holiday Gifts of Compassion >…
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