I had a user leave our org and I deleted their AD account but just de-activated their EMS account. They returned. I re-created an AD account for them. I disconnected and re-connected BBID. When the user attempts to login they get this message: How do I clear out the old BBID connected to the now deleted AD account to allow…
As of 12 PM EST / 9 AM PST I can't login to any sites via Blackbaud ID. Can't get into EMS, Support or Blackbaud.com. Not just me seems to be all users. Isn't affecting RE DB. Help?
Hi, A client we work with wants to setup SSO for a single admin user in order to connect and manage applications. Is there a way to enable the SSO for a single admin Blackbaud user without affecting the login experience for any other members?
Good news! As of Tuesday March 10th, 2020 we deployed changes that solve the looping problem mentioned here with the login experience using Blackbaud ID with Education Management. Users will be able to login regardless of device or browser settings that restrict 3rd party cookies or cross-site tracking. Going forward, a…
As of August 31st, the Google Apps SSO integration settings (under Core > Settings > Integration Settings > Google Apps SSO) has been removed. LDAP integration status:LDAP integration shut down extended until Tuesday, October 1st. Schools with passwords in Active Directory that do not meet the password criteria of…
FALL 2020 UPDATE: Has there been any good news in 2020? Here is some! The problems with cookies that plagued us last year were resolved in March 2020. Assuming users have recommended browser settings that either block 3rd party cookies or allow them, they should have no problem logging in with Blackbaud ID. The problems…
If you are already transitioning to Blackbaud ID, be aware that this release changes who logs in with Blackbaud ID. However, we’ve taken steps to ensure users’ login experiences are not disrupted until you take further action. With the Wednesday, June 26th release, we are making changes to Blackbaud ID authentication so…
We've recorded two videos to help you understand the two steps you must take to switch your Blackbaud authentication to SSO and to switch users of Education management to authenticate via Blackbaud ID. Step 1: Configure your Blackbaud ID SSO 2020 update: This step 2 video content is still accurate. The UI has changed a bit…
Currently looking into setting up BBID with Gsuite using Oauth. I am using the ON products. Can anyone provide guiding instructions. I have been following alot of the instructions online, but with no luck. So far, I have setup my credentials in Oauth.
Hello all, We have been putting a lot of efforts to prepare for the Blackbaud ID SSO Authentication (replace our existing LDAP authentication) before the deadline of this summer. It comes to my attention that having the users' Blackbaud ID created will also mean setting up profile for them on Blackbaud products. They can…
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