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Customer Communication regarding RE/LO Integration: The Raiser’s Edge and Luminate Online Integration was released February 6, 2014. Review the following before you download and install The Raiser’s Edge and Luminate Online Integration: * You need to currently be on version 1.1.6 of the integration in order to update to…
When creating marketing collateral and documentation pertinent to your Blackbaud solutions and integrations, a good resource is the Blackbaud Style Guide.
Hey folks, I'm interested to hear about parter experience planning for TeamRaiser Blueprints with clients. - How do clients respond to Blueprint sites? - What steps do you take to prepare for Blueprint sites? - How do you determine what fields will be locked/unlocked? - Best ways to convey all information to the client?…
* Partner Webinar on Client Transition offers: Recording & presentation NEW 10/9 * Documentation on Getting Data Out of Common Ground NEW 10/18 * Documentation on Uninstalling the Common Ground Package NEW 10/18 * Transition Offers being presented to clients NEW 10/3 * View the recording of Common Ground Town Hall NEW…
Hey there, I'm working with a client on a kid-based TeamRaiser event. So parents would be registering their kids and helping with configuration of the Personal Page. (Adults are not participating.) When Multiple Registration is enabled, how does the secondary registrant access their Participant Centre? The client enforces…
We have a new welcome series in place that the mid-market AM's are sending to Luminate Online and CRM clients. Here are the details on each message and the timing - please let us know if you have any questions! The second message in the series is triggered by your project end dates and the handoff document you provide at…
We are happy to announce a new authorization now available to Partners authorized in the Convio Solution Provider Program for Luminate TeamRaiser! Requirements to Participate In order for a firm to become authorized on TeamRaiser, the firm first must obtain their CSP Authorization for Luminate Online. In addition,…
Hi there, I have a client launching on TeamRaiser this week and they have just requested a "company or organization" field on their donation form. What are the implications of adding this field to a donation form? Would it require a customization? I've searched community on this topic, but there is not much available.…
Authorized CSPs are granted access to the Convio Partner Portal after the CSP Agreement has been signed as a part of their Welcome Kit. The Portal utilizes Salesforce Partner Portal functionality to share information on projects with Convio clients. CSPs are granted one seat per company, which is usually shared login…
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