I hope this doesn't hurt me in the end! #scared #nervous #doitforcrystal @Crystal Bruce
I'm new to BB & JG. We are hosting an event at which the team would like a live feed of the donation totals for the night and the names of donors on the big screen. I've been told that JG has this function, but I am having difficulty finding anything about it. I was told that this is different from their Live Stream…
We used Just Giving last spring for a fundraiser, when it was in its early days. Overall we liked the program, with just one issue - it would not let us manipulate donor information (name, address) in order to correctly connect it with our constituents. This created quite a few duplicates in our system last year and I…
We've never offered a peer-to-peer fundraising option to our donors before. So when we activate this option we'd like to be able to provide volunteer fundraisers with some documentation (a tool kit of sorts) suggesting how they can be effective fundraisers once they setup their own giving page linked to our campaigns.…
I'm wondering if anyone has ever encountered a JustGiving page set up by a fraudulent account? We just had a fundraiser created and the individual has no connection to our organization currently, do not have a picture on their profile, the picture on the fundraiser does not match the content of the fundraiser, and all the…
Blackbaud Product Update Briefings start this week and run through May 2nd. They showcase recent innovations and preview future plans including many features and functionality sourced from community member ideas. We’d love to hear about what you’ve learned, what you are most excited about, or any other feedback you have…
Does anyone know whether donors will get an email confirmation/e-receipt when each recurring payment is processed? or is there just one e-receipt sent when the recurring transaction is setup?
Hi Does anyone else have objections to the voluntary contribution that JG are asking for when making a donation to a fundraising page? We have noticed that on a mobile donors are unable to enter this as zero and the minimum they can give is £2.00. has anyone else had this issue? Considering the profits that Blackbaud make…
We've used custom codes for fundraising pages for years because it's a great way to automatically fill in the soft credits and packages in the payment report to make data entry very easy. Last year, we really started to use campaign pages and it's possible to use custom codes for them too (they just show in a different set…
This month, we want to hear from you about your favorite product tip/trick that you use to make your work life easier and more productive. Maybe you have a shortcut that saves you time, a feature that enhances your workflow, or a creative way to use our products that others might not know about. Whatever it is, we would…
It looks like you're new here. Sign in or register to get started.