Here are direct links to the training sessions for Common Ground implementation partners. Implementation Product Trainings: Data Migration to Common Ground - 57 minutes Common Ground Implementation Process Part 1 - 15 minutes Common Ground Implementation Process Part 2 - 48 minutes Common Ground and Salesforce Basics - 46…
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We are now giving Common Ground Closed-Won clients a Welcome Call scheduling link in their welcome email. (See example in bold below.) This new scheduler reduces the possibility of delaying a welcome or activation of Common Ground due to the frailties of tracking “who’s scheduled a welcome” in one person's email inbox –…
Partners, We want to let you know about a new forum created in the Common Ground Resource Center called "Implementation Resources." It was created to give self-implementing clients a place to easily access the Data Migration guide, be reminded of the Self-Implementation Expectations document that they signed and also…
Common Ground Fundraising offers templates that can be customized to match a clients web site. If a custom template is created, it goes through a scan to approve the code. It could additionally go through an automated security review if the code needs further review. Items that may warrant a code review could be JavaScript…
Thanks to all who attended today's webinar about the payment processor options for Common Ground. As a reminder, our public-facing document that describes all of these choices can be found here: http://www.commongroundresources.com/cgf-payment-processors-comparison.pdf Please feel free to share with clients too!
On occasion partners run into situations where Common Ground triggers prevent them from editing or deleting records as needed. For example, if an organization with an existing Salesforce instance has all contacts in one account and you try to edit or delete one of the contacts, Common Ground's triggers will likely hit…
Just a note to let you know what's coming up for your maintenance education as CSPs on Common Ground. Both session will be required as a part of your ongoing maintenence for your authorization. CG Payment Processors In May, we will invite you to a live CSP-only webinar on the topic of Payment Processors. Common Ground now…
The following new features and functionality have been added to Common Ground for version 2012a, which is now available. You can read about improvements to existing Common Ground functionality in "What's Improved in Common Ground 2012a" in Forums in Resource Center tab within Common Ground. This version or later is…
Attached please find the updated Guide to Implementation for our Common Ground partners.
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