Deleting Locations in Events

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Andrea Fisher
Andrea Fisher
Name Dropper Participant Facilitator 1 Blackbaud Certified
in Blackbaud Altru® General Discussions

Can anyone verify that when I delete locations in events to consolidate our list (we have a ton of duplicates with name variations), the data for the past events that were associated with those locations doesn't get impacted? I'm trying to clean up our database and want to be sure before I start changing things and want to double check since locations have to be deleted versus inactivated.

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  • Rosita Bradham
    Rosita Bradham Blackbaud Employee
    Tenth Anniversary Kudos 2 Name Dropper Participant

    @Andrea Fisher

    Hello! Altru will not let you delete a location if it's attached to a program or itinerary. You will get an error message. Hope this helps!

  • Andrea Fisher
    Andrea Fisher
    Name Dropper Participant Facilitator 1 Blackbaud Certified

    @Rosita Bradham thanks. I'm getting errors when I have completely empty locations (which I verified with a query).

  • Rosita Bradham
    Rosita Bradham Blackbaud Employee
    Tenth Anniversary Kudos 2 Name Dropper Participant

    @Andrea Fisher
    Did you verify the location is not being used in a group reservation? Create a query with a source view of Group Reservations (under Reservations). Leave the criteria blank and in the Results fields to display, choose Arrival date and add the Location name under Itineraries. Here's a screenshot below. If the location you're trying to get rid of does not show up, then please contact support. You may need a data service to remove the location. It could be corrupted somehow.

    ee183fade93077a96ff88ed400194ed5-huge-im

  • Andrea Fisher
    Andrea Fisher
    Name Dropper Participant Facilitator 1 Blackbaud Certified

    @Rosita Bradham
    I did. I'm waiting on a response, but glad to know I'm on the right track. :)

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