Starting August 6, 2025, Blackbaud is piloting extended Chat Support hours until 8 PM ET for key K–12 solutions, offering more flexibility during peak times like back-to-school season. This update, driven by user feedback, complements 24/7 self-service tools and reflects Blackbaud’s ongoing commitment to customer…
As highlighted in The Buzz earlier this month, the Blackbaud Community is getting a major upgrade as it transitions to a brand-new platform (on August 4) designed to positively enhance your experience! Here are more details as the platform migration starts later this week.What’s Not Changing Let’s start here: * The…
We’ve got over 100 inspiring sessions to explore, plus Adam Grant will be joining the mainstage! Our sessions lineup is live with over 100 sessions designed to help you tackle your biggest challenges! Join us at bbcon in Philadelphia October 6–8 to unlock new possibilities, ignite your passion, and sharpen your skills.…
Register for July's Connect for Success events from Blackbaud – 30-minute virtual meetings to engage with and learn from your peers.Every month, our Connect for Success sessions focus on a specific topic, with a customer success manager highlighting best practices related to the topic to get the conversation started. The…
Learn about a BIG change coming to the Blackbaud Community, a new monthly badge challenge, show your love for bbcon, and more! We're thrilled to share some exciting news with you—our community is about to get a major upgrade! We're transitioning to a brand-new platform designed to enhance your experience with a fresh and…
bbcon lovers are sharing their best #bbcon experiences on LinkedIn. Share yours for a chance to earn a VIP experience at bbcon in Philadelphia! We love to talk about how remarkable the bbcon experience is! We’ve learned from you that bbcon isn’t just a conference; it’s fueled by the energy and experiences you bring,…
We couldn’t wait any longer to share our bbcon 2025 keynote speaker with you! Keep reading to see what’s in store.Hi Blackbaud Community! We’re very excited to welcome Adam Grant—#1 New York Times bestselling author and organizational psychologist—to the bbcon mainstage this year! This is a much-anticipated keynote that…
Blackbaud employees honor Juneteenth by reflecting on the past and making space to celebrate progress.Communities across the US are commemorating Juneteenth (June 19th)—the historic day in 1865 when the last enslaved individuals and families were granted freedom. At Blackbaud, our employees are dedicating time to honor…
Read about a few minor changes to the navigation on blackbaud.com.You’ve shared helpful feedback with us on how to make it easier to find training and support resources on Blackbaud.com, so we want to update you on a few minor changes to our website’s navigation effective June 17, 2025. All that’s changing is the location…
At Blackbaud, we know your time is valuable and when you reach out to us, we want to help you successfully resolve any issues as quickly and efficiently as possible. That’s why, during peak times, our operators help gather key details upfront—so when a support agent steps in, they’re ready to resolve your issue right away.…
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