Customizing email notification from Blackbaud Award Management

Anani Eble · April 2021

Hello,

I'm hoping that I can find someone who would be willing to share what their email notification to students looks like. We are using the default for the "Award Offer Notification" below. Some students believe the email to be spam. We are looking to include our institution branding in the notification and a logo if possible. We would greatly appreciate it if anyone is willing to share what their notifications looks like with headers/footers and branding if possible. Feel free to contact me at ananie@ksufoundation.org. Thank you in advance.

Award Offer Notification

Hi {{ applicant.name }},

Congratulations! You have been selected to receive the following opportunity: {{ portfolio.name }}. You can view the details of this award by visiting the following link:

"{{ offer_url }}":{{ offer_url }}

Thanks!

Jodie Peterson · April 2021

Hi Anani,

I'll send you an email

Jodie

Caren Bendes · April 2021

Hi Jodi,

Would you share your customization with me as well. We have also heard from students that they thought it was a scam email.

Thank you,

Caren Bendes

Lindley Davis · April 2021

Sent you a message with ours!

Kim Simpkins · April 2021

I'd be interested as well, if you don't mind. ?

Jodie Peterson · April 2021

Of course Caren. Would you like to dm me your email and I'll send you a screenshot

Jodie Peterson · April 2021

Hi Kim,

Feel free to dm me your email and I'll send you a screenshot of how ours looks.

Jodie

Amy Bosler · April 2021

Hi! I didn't think we could add Headers, Footers, or logos to the communications templates. Here is our standard award letter. It's very long and includes much information about the award ceremony. The only link we provide has our school's url, so it doesn't look like phishing (hopefully). If you are able to input logos, I would be very interested in hearing how!

Hi, {{ applicant.name }}.

Congratulations! You have been awarded the following scholarship: {{ portfolio.name }}.

Your scholarship will be awarded to you during the Annual Student Awards Ceremony to be held on Friday, April 17, 2020 from 5:30-7:30 p.m. in the Wellness & Aquatics Complex. We are looking forward to honoring you for your achievement.

You need to RSVP by April 10, 2020 to confirm your participation in the ceremony and reserve your complimentary seats: "http://www.swccd.edu/soda":http://www.swccd.edu/soda

Important details about the event:
• The dinner is free for you plus one (1) guest. Additional dinner tickets may be purchased at $12.00 at "http://www.swccd.edu/soda":http://www.swccd.edu/soda
• No ticket is required to attend the ceremony.
• Please arrive no later than 5:00 p.m. on April 17th and check-in at the registration tables located inside the Wellness & Aquatics Complex.
• The ceremony will begin at 5:30 p.m. sharp and we encourage family and friends to arrive at 5:00 p.m. to secure their seats.
• Please dress professionally for the ceremony, as you will be on stage to receive your award, and there will be opportunities for you to meet your Scholarship Donor/Sponsor.
• The ceremony will be fully accessible to participants with disabilities. If you wish to participate and have a need for accommodations, please notify Jenny Marasigan at jmarasigan@swccd.edu

If you are unable to attend, your check and certificate can be picked up at the SWC Foundation office in Room 12-103 starting April 20, 2020. A social security number (SSN) or individual taxpayer identification number (ITIN) is required before award check can be issued. Please bring that information and a photo ID when picking up your check.

Congratulations again and we look forward to celebrating your accomplishments with you on April 17, 2020.

If you have any ceremony related questions, please email Jenny Marasigan jmarasigan@swccd.edu.

Thank you and congratulations!

Oliver Mamangun · April 2021

Just sent you a sample of ours. We created a header and footer (footer turned off right now). Might help though with making it look more legit. Another consideration is to research the most 'spam-able' subject formats and/or use a less formal subject line.

Reach out if you have an questions.

-Oliver Mamangun

California State University, Long Beach

Ellen Soulis · April 2021

Hi Jodie,

Would you mind sharing a copy with me as well?

Best regards,

Ellie

Tammy McAdams · April 2021

Hello,

Would you mind sharing your template with me too? I was not aware that headers and footer could be created and would like to see what that looks like.

Tammy McAdams

Advancement Coordinator

San Jacinto College Foundation

Tammy.mcadams@sjcd.edu

Colleen Long · April 2021

Hi Jodi,

Would you mind sharing your customization with me as well? We also have quite a few students who skip over out emails. Some customization may help!

Amy Nolasco · April 2021

Hi all,

You can add logos to your emails. You have to use a specific syntax that references a place you store all your logos. It looks like this:

<img alt="UVA Logo Orange" src="https://apps.sfs.virginia.edu/academicworks/uva_logo.png">

It used to be that when you included this and previewed the communication, the logo wasn't included in the preview. However, recently that's been updated and you can now make sure your location resolves:

We use different logos for communications from different schools so this is very handy!

Amy Nolasco

Susan Swirsky · April 2021

I would like to see this. I can be emailed at sswirsky@gatewayct.edu. Thank you!

Stephanie Lamphere · May 2021

Under Site > Settings > Styles you can also add an e-mail header and footer for all communications (but it'll be the same image for all communications, and can't be customized by opportunity/audience).

Customizing email notification from Blackbaud Award Management

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